Resident Services & Maintenance Coordinator

Southern-Management-Companies; Baltimore (MD); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Company paid Group Term Life and AD&D

Job summary

Southern-Management-Companies seeks an Apartment Maintenance Service Coordinator in Baltimore, MD to coordinate service requests and manage work orders, ensuring smooth communication with vendors and accurate documentation of technician hours.

The role emphasizes strong organization, exceptional customer service, and the ability to multi-task in a busy environment. Proficiency with Microsoft Office and Yardi is preferred. This is a regular full-time position with comprehensive benefits.

Qualifications

• Strong written and verbal communication is required.
• Excellent record-keeping and filing accuracy demanded.
• Able to multi-task in a busy environment with clear directions followed.

Responsibilities

• Coordinate incoming service requests and manage work orders.
• Communicate with vendors regarding scheduled work.
• Ensure service technician hours are documented per standards.
• Maintain positive relationships with team, customers and vendors.
• Provide high levels of service to customers and team members.

Skills

Strong communication

Organizational skills

Customer service

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Yardi

Job description

Southern-Management-Companies seeks an Apartment Maintenance Service Coordinator in Baltimore, MD to coordinate service requests and manage work orders, ensuring smooth communication with vendors and accurate documentation of technician hours.

The role emphasizes strong organization, exceptional customer service, and the ability to multi-task in a busy environment. Proficiency with Microsoft Office and Yardi is preferred. This is a regular full-time position with comprehensive benefits.