Resident Services & Leasing Coordinator

Bmocinc; Madison (WI); On-site; USD 22,000 - 30,000; Full time

Job summary

BMOC Inc is seeking a Front Desk and Leasing Coordinator to act as the first point of contact for residents, prospects, clients, vendors, and visitors. The role supports leasing, invoice entry, and daily property operations while working closely with property management, accounting, marketing, and maintenance.

The position emphasizes professional communication, accuracy, and ownership of tasks in a busy office.

Qualifications

• Customer service experience in office or housing settings.
• Strong written and verbal communication skills.
• Ability to stay organized and handle multiple requests calmly.

Responsibilities

• Greet residents, prospects, and visitors and direct them to the right team.
• Answer calls, emails, and inquiries promptly and professionally.
• Process packages, payments, applications, and notices per procedures.
• Assist with service requests and move-in/move-out tasks as needed.
• Maintain clean, organized reception and shared office areas.
• Support leasing documentation, renewals, and resident communications.
• Enter vendor invoices and track tasks with status updates.

Skills

Customer service

Hospitality

Office administrative

Communication

multitasking

Education

High school diploma or equivalent

Tools

Entrata

Microsoft Office

Job description

BMOC Inc is seeking a Front Desk and Leasing Coordinator to act as the first point of contact for residents, prospects, clients, vendors, and visitors. The role supports leasing, invoice entry, and daily property operations while working closely with property management, accounting, marketing, and maintenance.

The position emphasizes professional communication, accuracy, and ownership of tasks in a busy office.