Resident Services & Leasing Assistant (Part-Time)

Greystar; Santa Cruz (CA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

401(k) with company match

Employee Assistance Program

Paid sick time

Job summary

Greystar’s The Hilltop community in Santa Cruz seeks a part-time Community Assistant to support leasing, marketing, and resident services. You will handle administrative tasks, coordinate tours, respond to inquiries, and help with move-ins/move-outs.

The role requires evening and weekend availability on a rotating schedule and a focus on customer service to maintain occupancy goals and resident satisfaction.

Qualifications

• Assist with leasing office tasks and administrative duties.
• Engage with prospects via virtual or in-person tours and inquiries.
• Support sales and marketing activities to help occupancy goals.
• Coordinate resident events and communications to improve satisfaction.

Responsibilities

• Perform leasing office tasks such as copying documents, filing resident files, and organizing rent payments.
• Assist with tours, greetings, qualifying prospects, and showing apartments.
• Prepare lease paperwork and organize resident lease files.
• Support move-in/move-out processes and on-call shifts as needed.
• Respond to resident questions and communicate requests to the property team.

Skills

Customer service

Leasing support

Administrative tasks

Marketing outreach

Job description

Greystar’s The Hilltop community in Santa Cruz seeks a part-time Community Assistant to support leasing, marketing, and resident services. You will handle administrative tasks, coordinate tours, respond to inquiries, and help with move-ins/move-outs.

The role requires evening and weekend availability on a rotating schedule and a focus on customer service to maintain occupancy goals and resident satisfaction.