Resident Services & Leasing Assistant

Socket.dev; Oregon; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Company holidays

Life insurance

Employee discounts

Career growth opportunities

Job summary

Red Tail Residential, LLC is seeking an Assistant Community Manager to support daily property operations and collaborate with the Community Manager to deliver exceptional service. The role blends customer service, leasing, collections, admin tasks, and policy compliance to ensure a positive living experience for residents.

The successful candidate will help manage leasing processes, maintain accurate records, and coordinate with maintenance for timely service.

Qualifications

• Minimum two years of residential property management experience in the multifamily industry.

Responsibilities

• Provide excellent customer service to residents, prospects, and vendors.
• Show, lease, and move in prospective residents.
• Update unit availability daily and process rental applications promptly.
• Receive, record, and process collections according to company standards.
• Assist with collecting past-due balances from former residents.
• Process maintenance work orders and support maintenance coordination.
• Maintain complete and accurate resident files and documentation.
• Manage calendars for scheduled move-ins and ensure apartments meet move-in standards.

Skills

Customer service

Communication

High-stress handling

Time management

Administrative accuracy

Sales & leasing

Leadership

Collections

Fair Housing knowledge

Education

High school diploma

CPM/CAM/RMP/CMCA (certifications)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Yardi

Voyager

LRO

Entrata

Resident Check

Job description

Red Tail Residential, LLC is seeking an Assistant Community Manager to support daily property operations and collaborate with the Community Manager to deliver exceptional service. The role blends customer service, leasing, collections, admin tasks, and policy compliance to ensure a positive living experience for residents.

The successful candidate will help manage leasing processes, maintain accurate records, and coordinate with maintenance for timely service.