Resident Services Lead - Housing & Community Supports

Volunteers-of-America-Mid--state; New Albany (IN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health Insurance

Dental Coverage

Vision Coverage

Flexible Spending Account

Health Savings Account

Short Term Disability

Life Insurance

Job summary

Volunteers of America Mid-States is seeking a Residential Service Coordinator to oversee residential habilitation and supported living services, implementing Individual Support Plans and coordinating resources in home and community settings.

You will supervise house managers, perform case management, and refer resources to help individuals achieve their personal visions while ensuring quality, safety, and compliance across programs.

Qualifications

• BA degree or equivalent experience required.
• Current Tennessee Driver's License.
• Experience working with the consumer population preferred.

Responsibilities

• Ensure compliance with DMH/DD Quality Enhancement guidelines for residential supports and services.
• Maintain cleanliness and safety of persons served and their homes.
• Implement and review Individual Support Plans; coordinate with Medical and Day Service Coordinators and families.
• Complete comprehensive monthly reviews in a timely manner.
• Monitor consumer outcomes toward the person’s vision.
• Maintain consumer records per DMH/DD guidelines.
• Coordinate resident employee training and track training for DMH/DD compliance.
• Coordinate services with individuals served, guardians, families, and other coordinators.
• Participate in management meetings and supervisory planning sessions.
• Assist individuals served in obtaining benefits to increase disposable income (e.g., food stamps, housing programs).
• Ensure supervision and internal QA plans for residential services.
• Ensure prudent financial residential spending and proper documentation.
• Perform other duties to meet the agency mission.
• Carry out PQI duties as assigned by supervision & PQI committee.

Skills

Case management

Community resources

Communication skills

Driver's license

Education

BA degree or equivalent experience

Job description

Volunteers of America Mid-States is seeking a Residential Service Coordinator to oversee residential habilitation and supported living services, implementing Individual Support Plans and coordinating resources in home and community settings.

You will supervise house managers, perform case management, and refer resources to help individuals achieve their personal visions while ensuring quality, safety, and compliance across programs.