Resident Services & HUD Programs Coordinator

Redwood-Communities; Huntington Park (CA); On-site; USD 37,195 - 41,328; Full time

Benefits offered by this job

Medical benefits

Dental and vision coverage

HSA option

Life insurance

401(k) with company match

EAP

Job summary

Redwood Communities is seeking a Resident Service Coordinator (RSC) to assess resident needs, connect residents with community resources, and develop on-site programs that promote health, education and stability in HUD-assisted housing.

The role emphasizes confidentiality, fair housing compliance, and building partnerships with local agencies to deliver on-site services and crisis referrals.

Qualifications

• Bachelor's degree or equivalent experience required.
• Minimum of 3 years in case management or resident coordination in affordable or HUD housing.
• Successful completion of background check and legal work eligibility in the U.S. (I-9).
• Bilingual Spanish preferred.
• Equal Opportunity Employer.

Responsibilities

• Serve as a liaison between residents, property management, and community agencies.
• Assess resident needs through interviews, surveys, and case notes to determine appropriate support services.
• Assist residents in accessing benefits such as SNAP, Medicaid, Medicare, Social Security, and energy assistance.
• Provide crisis intervention and referrals for mental health, domestic violence, food insecurity, and substance use.
• Develop and coordinate on-site programs promoting health, education, employment readiness, and community engagement.
• Partner with local organizations to bring services on-site (e.g., health screenings, transportation assistance, financial literacy workshops).
• Facilitate resident meetings, community-building events, and resource fairs.
• Maintain accurate resident case files per HUD guidelines and company policy.
• Track and report program outcomes to HUD, ownership, and management as required.
• Ensure compliance with HUD’s Service Coordinator Program Handbook and HUD Form 92456; protect resident privacy per HUD, HIPAA, and Fair Housing.

Skills

Case management

Interpersonal communication

Client advocacy

Bilingual Spanish

Education

Bachelor's degree in Social Work, Gerontology, Psychology, Human Services, or related field

Job description

Redwood Communities is seeking a Resident Service Coordinator (RSC) to assess resident needs, connect residents with community resources, and develop on-site programs that promote health, education and stability in HUD-assisted housing.

The role emphasizes confidentiality, fair housing compliance, and building partnerships with local agencies to deliver on-site services and crisis referrals.