Resident Services Coordinator - HUD Housing Support

Redwood-Communities; Dayton (OH); On-site; USD 51,577,000 - 57,308,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision benefits

FSA

Life insurance

401(k) with company match

EAP

Paid time off

Paid holidays

Floating holidays

Job summary

Redwood Communities in Dayton, OH seeks a full-time Resident Service Coordinator to assess resident needs, connect residents with SNAP, Medicaid, Medicare, and Social Security benefits, and develop on-site supportive services for HUD-assisted housing.

You will collaborate with local agencies to deliver health screenings, financial literacy workshops, and transportation assistance, while maintaining HIPAA-compliant case files and reporting outcomes to management.

Qualifications

• Bachelor's degree or equivalent experience in a relevant field.
• 3+ years of case management or resident coordination experience in HUD/affordable housing.
• Background check completion required.
• Legal ability to work in the U.S. (I-9 compliant).

Responsibilities

• Assess resident needs through interviews, surveys, and notes to identify supports.
• Provide crisis intervention and referrals for mental health, DV, food insecurity, and substance use.
• Develop and coordinate on-site programs for health, education, employment readiness, and community engagement.
• Partner with local organizations to bring services on-site (health screenings, transportation, financial literacy).
• Facilitate resident meetings, community events, and resource fairs.
• Maintain accurate resident case files per HUD guidelines and policy; track outcomes.
• Report program outcomes to HUD, ownership, and management; ensure HUD Annual Report compliance.
• Protect resident privacy in HUD, HIPAA, and Fair Housing compliance.

Skills

Interpersonal skills

Crisis intervention

Case management

Communication skills

Education

Bachelor's degree in Social Work, Gerontology, Psychology, Human Services, or a related field

Job description

Redwood Communities in Dayton, OH seeks a full-time Resident Service Coordinator to assess resident needs, connect residents with SNAP, Medicaid, Medicare, and Social Security benefits, and develop on-site supportive services for HUD-assisted housing.

You will collaborate with local agencies to deliver health screenings, financial literacy workshops, and transportation assistance, while maintaining HIPAA-compliant case files and reporting outcomes to management.