Assistant Manager Affordable Housing- Sanctuary and Cadence

Volunteers of America Colorado; Fort Collins (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Tuition assistance

Retirement plan

Health insurance

Life insurance

Employee assistance

Discount program

Wellness program

Public loan forgiveness

Job summary

Volunteers of America Colorado is seeking a full-time Property Operations Assistant to support the Property Manager at Sanctuary and Cadence in Fort Collins. You will process applications, leases and certifications, collect rents, maintain resident files, and assist with day-to-day operations to keep housing services running smoothly.

The ideal candidate has a high school diploma, one year of admin/clerical experience, basic math, and solid computer skills.

Qualifications

• One year of administrative/clerical office experience is required.
• Knowledge of computer operations including databases and spreadsheets.
• Demonstrated ability to communicate effectively and maintain good relations with residents and employees.
• Good organizational and multitasking abilities.

Responsibilities

• Process applications, certifications, re-certifications and interim certifications by interviewing applicants and entering data.
• Execute applicant lease documents in accordance with policy.
• Collect and post resident rents and utilities, issue delinquency notices and review ledgers.
• Maintain applicant waitlist and resident files; update waitlists semi-annually.
• Enter coded invoices into property management software.
• Monitor the property and resolve minor issues; escalate major ones to Property Manager.
• Collaborate with Service Coordinators to enhance resident quality of life.

Skills

Administrative experience

Basic math

Office software

Communication skills

Organization

Education

High school diploma or equivalent

Job description

Job Type

Full-time

Description

VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran’s efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor’s efforts to become self-sufficient and reach their full potential.

Job Summary

Responsible for the timely and accurate completion of the application, certification and recertification processes; assisting the property manager by addressing the daily needs and issues of residents; and responsible for property operations in absence of the Property Manager, including problem-solving and making sound decisions.

Job Duties

• Process applications, certifications, re-certifications and interim certifications by conducting applicant/resident interviews, obtaining 3rd verifications as necessary, calculating income/assets/medical expenses and entering data into the property management software.
• Execute applicant lease documents in accordance with Volunteers of America policy and procedure.
• Collection and posting of resident rents and utilities, deliver rent delinquency notices and review of resident ledgers to reconcile accounts.
• Maintains applicant waitlist and resident files in accordance with program regulations., conducts semi-annual waitlist updates., and compiles program required documents for annual financial audit.
• Enter coded invoices into property management software.
• Monitoring the property and resolve minor issues and elevate more serious issues in the absence of the Property Manager.
• Collaborates with Service Coordinators to enhance resident quality of life.
• Mandatory COS Certification, LIHTC and Fair Housing training required to be obtained through outside agencies as designated by VOA Colorado within 1 year of employment.
• Predictable, consistent attendance.
• Performs all other duties as assigned.

Requirements

• High school diploma or its equivalent and one-year administrative/clerical office experience.
• One year of apartment management experience.
• Basic math aptitude
• Knowledge of computer operations to include databases and spreadsheets.
• Demonstrated ability to communicate effectively and maintain good relations with residents and employees.
• Good organization skills and the ability to multi-task.
• Knowledge of Fair Housing Laws, state landlord/tenant rights and obligation.

Position Type

• Full time---this position will split their time between two properties in the portfolio (Sanctuary and Cadence)

Pay Rate

$22/hourly

Benefits

• Paid Holidays/Paid Time Off
• Volunteer/Wellness Day
• Tuition Assistance
• Pension and 403b Retirement Plan
• Health, Dental, Vision, Pet Insurance
• Life Insurance (Including Accidental Death & Dismemberment)
• Accident Insurance
• Employee Assistance/Work Life Balance Program
• Employee Discount Program
• LifeLock with Norton
• Public Loan Forgiveness

Volunteers of America is an EEO Employer

POSITION WILL REMAIN OPEN UNTIL FILLED

VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE

VETERANS ARE STRONGLY ENCOURAGED TO APPLY

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact [e-mail] to begin the Interactive Process.

Salary Description

$22.00