Resident Services & Housing Aide

Native American Connections, Inc.; Phoenix (AZ); On-site; USD 20,000 - 26,000; Full time

Job summary

Native American Connections, Inc. in Phoenix, AZ is seeking a Housing Case Aide to support residents by enforcing guidelines, delivering life skills education, and coordinating services for stable housing across NAC properties.

The role involves resident engagement, shift reporting, organizing activities, coordinating with Maintenance, and assisting with monthly community meetings. A high school diploma and at least one year of service delivery experience are required; a valid Arizona driver’s

Qualifications

• One year of experience in service delivery or any combination of related education, professional training, or work experience which demonstrates the ability to successfully perform duties.
• Knowledge of the economic, educational, and social problems of Native Americans and referral services
• Must be able to work well with others in a team approach
• Excellent communication skills – written and oral
• Experience in working with the Native American population preferred
• Possess and maintain a valid Arizona driver’s license and reliable transportation

Responsibilities

• Initiate contact and engage residents
• Maintain the daily shift report and document all resident comings and goings along with communications
• Organize and facilitate social activities, including creating flyers and promoting events
• Complete daily shift tasks, such as property safety walks and cleaning duties
• Assist Maintenance in removing trash from vacant units. Clean/replenish soft goods when a unit is ready for move-in.
• Manage inventory of soft goods. Notify the Property Manager when goods need to be ordered.
• Collaborate with Resident Services and Property Management on the monthly community meetings and work to improve the payment history, health and safety issues, and resident conduct through the community through group education.
• Other duties as assigned

Skills

Service delivery experience

Native American population knowledge

Team player

Communication skills

Driver's license

Education

High school diploma or GED

Job description

Native American Connections, Inc. in Phoenix, AZ is seeking a Housing Case Aide to support residents by enforcing guidelines, delivering life skills education, and coordinating services for stable housing across NAC properties.

The role involves resident engagement, shift reporting, organizing activities, coordinating with Maintenance, and assisting with monthly community meetings. A high school diploma and at least one year of service delivery experience are required; a valid Arizona driver’s