Resident Services & Front Desk Specialist

YMCA of the Roses; York (York County); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading nonprofit organization is seeking a Customer Service Representative for its Men's Residence in York. This position focuses on providing exceptional front-desk support while prioritizing a welcoming atmosphere. The ideal candidate must have excellent communication skills and experience with diverse populations. Responsibilities include problem resolution, accepting payments, and ensuring security. A high school diploma is preferred. Join us in strengthening community through dedicated service.

Qualifications

• Must have excellent communication skills and experience working with diverse populations.
• Basic computer skills and phone proficiency required.
• High school diploma or equivalent preferred.

Responsibilities

• Serve residents in a friendly manner and resolve problems professionally.
• Accept rental payments and maintain records.
• Monitor security cameras and maintain a clean work station.
• Handle phone calls and direct them appropriately.

Skills

Excellent communication skills

Experience working with a diverse population

Basic computer and phone skills

Education

High school diploma or equivalent

Job description

A leading nonprofit organization is seeking a Customer Service Representative for its Men's Residence in York. This position focuses on providing exceptional front-desk support while prioritizing a welcoming atmosphere. The ideal candidate must have excellent communication skills and experience with diverse populations. Responsibilities include problem resolution, accepting payments, and ensuring security. A high school diploma is preferred. Join us in strengthening community through dedicated service.