Resident Services Front Desk Coordinator

Meadowbrook Respiratory and Nursing Center; Matawan (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Job summary

Meadowbrook Respiratory and Nursing Center in Matawan, NJ, is hiring for a full-time administrative receptionist to support facility operations. The role focuses on coordinating calls, maintaining records, and directing visitors, ensuring prompt, courteous service to residents, families, and staff.

Requirements include a high school diploma or GED and at least 6 months of related experience or training. The position offers medical, dental, and vision benefits and a supportive team environment.

Qualifications

• High School Diploma or GED.
• At least 6 months of related experience and/or training, or equivalent combination of education and experience.

Responsibilities

• Attend work as scheduled and follow call-off procedures.
• Maintain an accurate resident census by name and room number.
• Screen and direct all incoming calls appropriately.
• Operate facility paging and telephone system.
• Communicate and work cooperatively with all facility staff.
• Enforce visitation policies and procedures.
• Screen all individuals coming into the facility and exercise good judgement in granting entrance.
• Handle all correspondence assigned.
• Observe all facility infection control procedures.
• Assume Quality Assurance duties as assigned.
• Consistently work cooperatively with residents, residents' representatives, facility staff, physicians, consultants and ancillary service providers.

Skills

Communication skills

Education

High School Diploma/GED

Job description

Meadowbrook Respiratory and Nursing Center in Matawan, NJ, is hiring for a full-time administrative receptionist to support facility operations. The role focuses on coordinating calls, maintaining records, and directing visitors, ensuring prompt, courteous service to residents, families, and staff.

Requirements include a high school diploma or GED and at least 6 months of related experience or training. The position offers medical, dental, and vision benefits and a supportive team environment.