Resident Services Front Desk Coordinator

Glenmeadow; Longmeadow (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare organization in Longmeadow is seeking an entry-level administrative assistant to assist residents and oversee front desk operations. Responsibilities include answering phone calls, managing visitor access, training new staff, and general clerical duties. Ideal candidates will have a high school diploma and at least 3 years of related experience, with a strong emphasis on customer service. Full-time position with a schedule primarily on weekdays and some weekends.

Qualifications

• 3 years related experience, including customer service/reception.
• Ability to perform essential duties satisfactorily.

Responsibilities

• Assist with the training of new staff.
• Oversee security of the building.
• Program key access for residents and family members.
• Answer and direct telephone calls.
• Fulfill scheduling and service requests from residents.

Skills

Customer Service

Problem Solving

Communication

Teamwork

Education

High School Diploma

Job description

A healthcare organization in Longmeadow is seeking an entry-level administrative assistant to assist residents and oversee front desk operations. Responsibilities include answering phone calls, managing visitor access, training new staff, and general clerical duties. Ideal candidates will have a high school diploma and at least 3 years of related experience, with a strong emphasis on customer service. Full-time position with a schedule primarily on weekdays and some weekends.