Resident Services Front Desk Coordinator

CorsoCare; Highland Park (AK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Income protection

Work-life benefits

Job summary

StoryPoint Highland Park is seeking a courteous Receptionist to provide efficient service to residents and visitors. The role involves greeting guests, answering phones, and assisting with daily administrative tasks on Saturdays and Sundays (8:30 AM–5:00 PM).

Ideal candidates will have a high school diploma, 1–3 years related experience, and strong Microsoft Office skills. The position supports leasing and property administration with opportunities for growth.

Qualifications

• High School diploma or equivalent.
• 1–3 years of related experience or training.
• Excellent Microsoft Office skills.

Responsibilities

• Answer all telephone calls and properly transfer calls to the appropriate department.
• Daily resident check in.
• Answer routine telephone inquiries.
• Greet all residents and guests in a courteous and professional manner.
• Provide 1440 experience to our senior residents!
• Distribute applications to prospective employees.
• Refer all prospective residents and families to the Leasing Team.
• Sort and deliver all mail, internal messages and packages to residents and staff.
• Knowledge of resident apartments, in-house facilities and local information.
• Reserve the private dining area for residents and guests.
• Collect work orders and information for the maintenance director.
• Know emergency call system and emergency procedure (fire, medical, and police).
• Perform all accountabilities in a timely and efficient manner following company policies and procedure.
• Work independently in a professional atmosphere.
• Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken.
• Assist with accounting duties as assigned by Property Administrator.
• Dress in a professional manner and wear name tag.
• As a receptionist, always maintain a positive attitude which supports team performance and productivity.

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

StoryPoint Highland Park is seeking a courteous Receptionist to provide efficient service to residents and visitors. The role involves greeting guests, answering phones, and assisting with daily administrative tasks on Saturdays and Sundays (8:30 AM–5:00 PM).

Ideal candidates will have a high school diploma, 1–3 years related experience, and strong Microsoft Office skills. The position supports leasing and property administration with opportunities for growth.