Resident Services Front Desk Coordinator

RiverWoods; Exeter (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical & dental insurance

403(b) retirement plan

Earned time off

Paid holidays

Wellness programs

DailyPay

On-site fitness

Employee meal program

Education assistance

Job summary

RiverWoods is seeking a Full Time Front Desk Receptionist to work 32 hours weekly in Exeter, NH. The role involves greeting residents, answering calls, processing mail, and coordinating guest room bookings, with weekend coverage about once monthly.

The position operates under the Front Desk Supervisor, focusing on quality customer service and teamwork to support residents, staff, and visitors. Typical hours are 11am–7pm on Mon, Wed–Fri, with some days starting at 8am.

Qualifications

• High school diploma or equivalent.
• Minimum of two years working experience in the receptionist/secretarial field.
• Experience working with computers, word processing and spreadsheets.
• New Hampshire Notary preferred, but not required.

Responsibilities

• Greet residents, guests and vendors in a friendly, helpful, and responsive manner.
• Answer multi-line telephone in a professional, friendly and responsive manner.
• Communicate to staff and concierge on a two-way radio.
• Process all outgoing and incoming mail.
• Book guest room reservations for residents' family and guests.

Skills

Customer service

Phone handling

MS Word

MS Excel

Education

High school diploma

Tools

Notary (NH)

Job description

RiverWoods is seeking a Full Time Front Desk Receptionist to work 32 hours weekly in Exeter, NH. The role involves greeting residents, answering calls, processing mail, and coordinating guest room bookings, with weekend coverage about once monthly.

The position operates under the Front Desk Supervisor, focusing on quality customer service and teamwork to support residents, staff, and visitors. Typical hours are 11am–7pm on Mon, Wed–Fri, with some days starting at 8am.