Front Desk Receptionist

RiverWoods; Exeter (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical & dental insurance

403(b) retirement plan

Earned time off

Paid holidays

Wellness programs

DailyPay

On-site fitness

Employee meal program

Education assistance

Job summary

RiverWoods is seeking a Full Time Front Desk Receptionist to work 32 hours weekly in Exeter, NH. The role involves greeting residents, answering calls, processing mail, and coordinating guest room bookings, with weekend coverage about once monthly.

The position operates under the Front Desk Supervisor, focusing on quality customer service and teamwork to support residents, staff, and visitors. Typical hours are 11am–7pm on Mon, Wed–Fri, with some days starting at 8am.

Qualifications

• High school diploma or equivalent.
• Minimum of two years working experience in the receptionist/secretarial field.
• Experience working with computers, word processing and spreadsheets.
• New Hampshire Notary preferred, but not required.

Responsibilities

• Greet residents, guests and vendors in a friendly, helpful, and responsive manner.
• Answer multi-line telephone in a professional, friendly and responsive manner.
• Communicate to staff and concierge on a two-way radio.
• Process all outgoing and incoming mail.
• Book guest room reservations for residents' family and guests.

Skills

Customer service

Phone handling

MS Word

MS Excel

Education

High school diploma

Tools

Notary (NH)

Job description

Full Time Front Desk Receptionist RiverWoods is currently seeking a Full Time Front Desk Receptionist to work 32 hours a week in Exeter, NH. This position does include work on some Weekends once a month. Under the direction of the Front Desk Supervisor at the Woods Campus, the primary role of the Front Desk Receptionist is to provide quality customer service with a positive attitude and commitment to teamwork while meeting the needs of residents, staff and visitors. This person supports all aspects of the RiverWoods Community. General work time will be from Mondays and Wednesday through Friday, 11am to 7pm however some coverage may be needed as early as 8am for some days.

At RiverWoods, you can expect to find a fun, energetic and friendly team of people who enjoy working together and creating excellence for our residents. Our staff, residents and trustees are partners in open communication in the development of our organization. We are a nationally recognized Fit Friendly company and a non-smoking campus. RiverWoods offers many programs that support employees' personal and professional development as well as internal career growth opportunities.

Benefits

• Medical and Dental Insurance, within 30 days of starting employment
• 403(b) Retirement plan with a company match
• Earned Time off, start at 15 days
• 6 Paid Holidays, 4 Personal Days
• Wellness Programs
• Get paid daily! We've partnered with DailyPay, so you can work today and get paid tomorrow.
• On-site fitness opportunities
• Employee meal program
• Education assistance

Responsibilities

• Greet residents, guests and vendors using a friendly, helpful, and responsive manner
• Answer multi-line telephone in a professional, friendly and responsive manner.
• Communicate to staff and concierge on a two-way radio.
• Process all out-going and in-coming mail.
• Booking guest room reservations for resident's family and guest

Qualifications

• High school diploma or equivalent
• Minimum of two years working experience in the receptionist/secretarial field.
• Experience working with computers, word processing and spreadsheets.
• New Hampshire Notary preferred, but not required.

RiverWoods Group: Northern New England’s Largest Family of CCRCs

Three Communities, One Philosophy: Providing Community and Peace of Mind

Since 1994, every day we honor our founding premise: we are here to make things better. Everyone who works here, who serves on our board, who comes to live at one of our communities is connected to this concept. We are about making things better for people, every day. We believe that growing older should enhance, not diminish, the opportunity for a productive and rewarding life.

Each member of our team plays a critical role in achieving our mission: to create community and provide peace of mind to our residents. At RiverWoods, you will have the opportunity to work in a bright, attractive and vibrant community and enjoy a thriving long-term career.

If you’re looking for work that has meaning, purpose, and a future – then RiverWoods is for you.