Resident Services Front Desk Associate

The Forest at Duke; Durham (NC); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Low cost health insurance

Life and disability insurance

403B retirement plan

Paid sick leave

Vacation time

Wellness program

Job summary

The Forest at Duke in Durham, NC is seeking a friendly Receptionist and Forest Team Member to deliver exceptional customer service to residents and visitors. You will greet guests, screen visitors, route calls, and provide clerical support while supporting the community's mission of independence and well-being.

The starting pay is $16.50 per hour, with a comprehensive benefits package including health insurance options, life and disability coverage paid by the company, a 403B plan with generous

Qualifications

• Greeting and screening visitors and directing them to appropriate areas.
• Directing phone calls and sending messages via e-mail when appropriate.
• Providing information and serving as a resource to residents, guests, and staff.

Responsibilities

• Greet residents and visitors at the front desk and maintain a welcoming environment.
• Screen and route calls; manage messages and inquiries efficiently.
• Provide clerical support and assist with administrative tasks as needed.

Skills

Front desk experience

Phone call handling

Customer service

Administrative support

Job description

The Forest at Duke in Durham, NC is seeking a friendly Receptionist and Forest Team Member to deliver exceptional customer service to residents and visitors. You will greet guests, screen visitors, route calls, and provide clerical support while supporting the community's mission of independence and well-being.

The starting pay is $16.50 per hour, with a comprehensive benefits package including health insurance options, life and disability coverage paid by the company, a 403B plan with generous