General Manager of Dining Services

The Forest at Duke; Durham (NC); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Low cost health insurance

403B retirement plan with company match

Paid sick and vacation time

Employee wellness and recognition program

Job summary

The Forest at Duke is seeking a General Manager of Dining Services to oversee all dining operations within our vibrant community. This role involves direct supervision of various service venues, ensuring top-quality dining experiences. The successful candidate will provide leadership to staff, uphold compliance standards, and maintain a culture of excellence.

The ideal applicant should possess strong management skills and relevant educational background, with experience in dining service operations.

Qualifications

• Bachelor’s degree preferred in Hospitality Management, Business Administration, Culinary Arts, or Nutrition.
• Must have thorough knowledge of Dining Service operations.
• Experience specific to a CCRC is a plus.

Responsibilities

• Supervise dining and food service venues throughout the community.
• Manage multiple venues and lead kitchen and front-line staff.
• Ensure Dining Services complies with all regulations.

Skills

Knowledge of business and management principles

Dining service operations experience

Employee management

Public relations

Education

Bachelor’s degree in Hospitality Management or related field

Associate’s degree with relevant experience

Job description

General Manager of Dining Services

The Forest At Duke (TFAD) is a vibrant non-profit continuing care retirement community (CCRC) with over 400 residents enjoying life at The Forest. Our mission is to provide a caring, responsible community that fosters the independence of residents of retirement age by enhancing their capability to lead purposeful, active, healthy, and secure lives. We strive to be both the Preferred Provider of Service for older adults and the Employer of Choice in the Greater Durham area.

The Dining Director will be responsible for the total operation of the Dining Services Department, providing dynamic leadership and strategic vision for all dining areas and staff. The position is a key member of the Leadership team and is expected to partner with all operational components of the organization. This position reports directly to the President/CEO.

Responsibilities

• Provide direct supervision for new and existing dining and food service venues throughout our community, including Independent Living dining, Health Services dining, Community Center dining, guest programs, catering and special events, multi-venue restaurant service, delivery and takeout services, and fine dining.
• Be responsible for all Dining Services, managing multiple venues and menus, and leading kitchen and front-line staff in ensuring our dining experiences are world class with an outstanding level of cuisine and service.
• Create and nurture a Dining Services culture of excellence, accountability, engagement, continuous improvement, and teamwork while building a strong Dining leadership team with the Executive Chef, Executive Sous Chefs and the Dining Managers & Supervisors.
• Ensure Dining Services is managed with fiscal responsibility and meets all compliance requirements, including nutrition, food safety and cleanliness, working conditions, and other CCRC-based regulatory components.

Qualifications

• Bachelor’s degree preferred in:
  • Hospitality Management
  • Business Administration
  • Culinary Arts (with operational/business experience)
  • Nutrition or Dietetics (with management experience)
• Associate’s degree acceptable with significant relevant leadership experience.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Must have a thorough knowledge and experience with Dining Service operations, employee management, public relations, and all applicable Federal and appropriate State regulations. Experience specific to a CCRC is helpful but not required.

Benefits

• A beautiful campus and work environment filled with friendly people.
• Competitive pay based on experience.
• Low cost health insurance coverage (major medical, FSA, vision, dental, AD&D).
• Life and disability insurance coverage paid 100% by The Forest.
• 403B retirement plan with generous company match.
• Paid sick and vacation time.
• Employee wellness and recognition program.

The Forest at Duke embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work and community will be. We are proud to provide equal employment opportunity without regard to race, color, religion, sex, gender (including gender identity and gender expression), national origin, sexual orientation, pregnancy, marital status, disability, genetic information, age, veteran status, or any other class of unique or protected character.