Resident Services & Facilities Coordinator

630 Woodleigh Chase, Inc.; United States; On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision packages

PTO plans

401k with 3% match

Onsite medical centers

30% dining discount on onsite venues

Education assistance and certification

Access to 6,000 courses

Job summary

Erickson Senior Living is seeking a General Services Coordinator at Woodleigh Chase in Fairfax, VA. In this role you will be a customer service champion, assisting residents, staff and visitors with questions and work orders.

Responsibilities include answering calls, processing requests, and using the Mainstar Program to enter and track work orders, while supporting housekeeping scheduling and office operations. This is a Monday–Friday, on-site role with competitive benefits.

Qualifications

• Office/administrative experience with customer service.
• Basic computer skills and ability to create documents.
• Experience with seniors preferred.

Responsibilities

• Assist with office work, filing, and distribution of interoffice mail.
• Answer calls, take requests, and follow up on work orders from residents and staff.
• Enter, distribute and complete all work orders through the Mainstar Program, generating reports as needed.
• Maintain the schedules and work orders for Housekeeping.
• Organize, maintain and update the program records, including residential apartment and vendor information for billing purposes.
• Maintain inventory of office supplies for General Services.

Skills

Office/customer service experience

Strong computer skills

Experience with seniors

Tools

Mainstar Program

Job description

Erickson Senior Living is seeking a General Services Coordinator at Woodleigh Chase in Fairfax, VA. In this role you will be a customer service champion, assisting residents, staff and visitors with questions and work orders.

Responsibilities include answering calls, processing requests, and using the Mainstar Program to enter and track work orders, while supporting housekeeping scheduling and office operations. This is a Monday–Friday, on-site role with competitive benefits.