Senior Living Services Advocate & Wellness Coordinator

FPM - Affordable Housing; Tallahassee (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Retirement savings plan

Employee assistance program

Life insurance

Job summary

The Service Coordinator at RHF works to support residents’ well-being by identifying needs and coordinating services in an 73-unit Tallahassee community. This full-time role focuses on building relationships with providers, developing health and wellness programs, and advocating for residents.

Responsibilities include assessing resident needs, coordinating resources, developing programs, maintaining records, and collaborating with staff and agencies to ensure timely service delivery and strong

Qualifications

• Supportive Services Expertise: Strong understanding of available supportive services and community resources for older adults.
• Advocacy & Problem-Solving: Proven ability to advocate for residents' needs and resolve issues.
• Ethical Standards: Commitment to maintaining high ethical standards and client confidentiality.
• Collaboration: Ability to work effectively with residents, staff, community partners, and service providers.
• Independent Work: Capable of working independently and with minimal supervision.
• Communication: Excellent verbal and written communication skills.
• Time Management: Strong organizational and time management skills, ensuring timely completion of tasks and resident needs.
• Technical Proficiency: Proficiency in MS Office Suite, including Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Resident Assessment: Evaluate residents' needs to identify services that can enhance their quality of life and promote independence.
• Service Coordination: Establish and maintain strong connections with local service providers, facilitating access to social, health, and wellness resources.
• Program Development: Create and sustain educational health and wellness programs tailored to the needs of the residents.
• Resource Management: Develop and maintain a comprehensive directory of community resources and services available to residents.
• Advocacy: Act as a resident advocate, empowering residents to advocate for themselves and liaising between residents and community services.
• Community Liaison: Build and maintain positive relationships with community agencies, networking with service providers, and identifying new services for residents.
• Communication: Foster effective communication between residents and service providers, ensuring an open and supportive environment.
• Collaboration: Serve as an advocate and liaison with management, other departments within the housing facility, and external agencies providing social services, health benefits, training, and more.
• Crisis Intervention: Provide information, referrals, and support for residents in need of crisis intervention and conflict resolution.
• Referral Monitoring: Track and monitor resident referrals to external agencies, ensuring follow-up and service delivery.
• Record Keeping: Maintain accurate and up-to-date records, including daily and monthly reports, to document service coordination and resident interactions.
• Additional Duties: Perform other tasks as assigned to support the mission and goals of RHF.

Skills

Supportive Services

Advocacy

Ethics

Collaboration

Independence

Communication

Time Management

MS Office

Education

Bachelor's degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or related field

Experience with seniors and disabled individuals

Tools

MS Office

Job description

The Service Coordinator at RHF works to support residents’ well-being by identifying needs and coordinating services in an 73-unit Tallahassee community. This full-time role focuses on building relationships with providers, developing health and wellness programs, and advocating for residents.

Responsibilities include assessing resident needs, coordinating resources, developing programs, maintaining records, and collaborating with staff and agencies to ensure timely service delivery and strong