Resident Services Coordinator, Senior Living Care

The Springs Living; Happy Valley (OR); On-site; USD 42,000 - 62,000; Full time

Job summary

The Springs Living is seeking a Resident Services Coordinator to be the primary contact for residents and families, coordinating care with the community RN and Health Services staff. You will monitor care changes, coordinate appointments, and help plan services while supporting staffing on the floor.

The role emphasizes communication, empathy for elders, and teamwork within a senior living environment to ensure excellent resident care and staff coordination.

Qualifications

• Must be at least 18 years old.
• Prior experience in a senior living or healthcare community is preferred.
• Strong computer skills and ability to work in a fast-paced environment.
• Excellent interpersonal and team-building skills.
• Ability to pass criminal background and pre-employment drug test.
• Ability to coordinate staffing and floor coverage in rotation.

Responsibilities

• Serve as the main point of contact for residents, families, and staff regarding care needs.
• Monitor alert charting and communication logs and inform Health Services staff of changes in care.
• Schedule physician and health-related appointments for residents.
• Oversee service planning and assist with employee scheduling; rotate with managers to cover floor staffing.

Skills

Communication

Customer service

Healthcare experience

Teamwork

Computer skills

Attention to detail

Job description

The Springs Living is seeking a Resident Services Coordinator to be the primary contact for residents and families, coordinating care with the community RN and Health Services staff. You will monitor care changes, coordinate appointments, and help plan services while supporting staffing on the floor.

The role emphasizes communication, empathy for elders, and teamwork within a senior living environment to ensure excellent resident care and staff coordination.