Resident Services Coordinator — Senior Living & Advocacy

WesleyLiving; Memphis (TN); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

PTO 4 weeks

8 Company Paid Holidays

2 Floating Holidays

Full Benefits Package

Employer Retirement Contributions

After 1 year of service

Partially Paid Lunch Breaks

Education Advancement & Training

Job summary

Wesley Living in Memphis is seeking a Service Coordinator to support residents at Graceland Gardens. You will perform resident assessments, advocate for residents, coordinate programs, and connect them with HUD-related services.

The role requires a Bachelor’s degree in Human Services or equivalent and a valid driver’s license. It offers a generous benefits package, PTO, holidays, retirement contributions, and opportunities for education advancement.

Qualifications

• Bachelor’s Degree or Higher in Human Services Field.
• Valid driver’s license.

Responsibilities

• Case Management & Advocacy: assess residents' needs and help them apply for programs like SNAP, Medicaid, and utility assistance.
• Service Coordination: establish and maintain relationships with local healthcare providers, home health agencies, and transportation services.
• Programming & Education: organize wellness clinics, financial literacy workshops, and social events to combat senior isolation.
• Crisis Intervention: provide immediate support and referral services during resident emergencies or transitions.
• Compliance & Documentation: maintain accurate, confidential resident files in accordance with HUD guidelines and privacy laws.
• Mediation: assist in resolving conflicts between residents or between residents and management to maintain a peaceful living environment.

Skills

Case management

Advocacy

Service coordination

Program organization

Crisis intervention

Staff mediation

Education

Bachelor’s degree or higher in Human Services

Job description

Wesley Living in Memphis is seeking a Service Coordinator to support residents at Graceland Gardens. You will perform resident assessments, advocate for residents, coordinate programs, and connect them with HUD-related services.

The role requires a Bachelor’s degree in Human Services or equivalent and a valid driver’s license. It offers a generous benefits package, PTO, holidays, retirement contributions, and opportunities for education advancement.