Resident Services Coordinator - Senior Housing

National Church Residences; College Park (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision coverage

Paid time off

Job summary

National Church Residences in College Park, GA is seeking a Service Coordinator to support seniors by coordinating programs and connecting residents with community resources. You will advocate for residents, develop service referrals, and liaise with local providers to enhance daily life and well-being.

The role emphasizes problem-solving, organization, and delivering measurable results while ensuring compassionate, customer-focused service.

Qualifications

• Bachelor’s degree in social work or a related field preferred.
• Two or more years of experience delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Responsibilities

• Advocate for residents and coordinate programs and activities.
• Serve as liaison to community agencies and network with service providers.
• Identify low-cost service providers and negotiate discounts.
• Develop a Resource Directory of local services and providers.
• Sponsor educational events on health care, life skills, and referrals.
• Provide quality customer service and address resident concerns.

Skills

Advocacy

Organizational skills

Problem-solving

Customer service

Education

Bachelor’s degree in social work or related field

Job description

National Church Residences in College Park, GA is seeking a Service Coordinator to support seniors by coordinating programs and connecting residents with community resources. You will advocate for residents, develop service referrals, and liaise with local providers to enhance daily life and well-being.

The role emphasizes problem-solving, organization, and delivering measurable results while ensuring compassionate, customer-focused service.