Resident Services Coordinator – Property & Vendor Ops

Liberty Military Housing; Norfolk (VA); Presencial; USD 31.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision

ESOP

401(k) with company match

Education Reimbursement

PTO + holidays

Wellness programs

Bonus incentives

Career growth

Life Insurance

Descripción de la vacante

Liberty Military Housing is seeking a Service Coordinator to support move-in/out procedures, coordinate vendor services, and ensure timely completion of maintenance work at a multi-family community. The role involves heavy resident interaction, scheduling, and generating service work orders.

Qualified candidates have 1–2 years in residential property management or customer service, strong communication skills, and a valid driver’s license.

Formación

• 1–2 years’ experience in residential property management or customer service role preferred.
• Prior work with vendors or ordering services (appliances, plumbing, electrical) preferred.
• Proficiency in personal computer skills, including Word, Excel, and Payscan/Yardi-like systems.
• Effective communication and interaction with customers, vendors, management, co-workers to convey information and give directions.
• Strong service and interpersonal skills; ability to multi-task in a fast-paced environment.
• Must possess a valid driver’s license and be able to travel to regional locations as needed.

Responsabilidades

• Assist with resident move in/out processes and schedule maintenance work.
• Coordinate vendor services and monitor make-readies and work orders.
• Maintain and monitor boards for job progress and ensure timely completion.
• Work with maintenance team to assign and schedule service requests.
• Provide residents with charges related to move out/final inspection results.
• Create purchase orders for vendor services and products.

Conocimientos

Customer service

Property management

Vendor coordination

Microsoft Office

Herramientas

Yardi

Payscan

Excel

Descripción del empleo

Liberty Military Housing is seeking a Service Coordinator to support move-in/out procedures, coordinate vendor services, and ensure timely completion of maintenance work at a multi-family community. The role involves heavy resident interaction, scheduling, and generating service work orders.

Qualified candidates have 1–2 years in residential property management or customer service, strong communication skills, and a valid driver’s license.