RESIDENT SERVICES COORDINATOR - Morgan Place and Central (60618)

Abode Communities; Los Angeles (CA); Sur place; USD 29 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical insurance

401(k) match

Paid leave

9/80 schedule

Résumé du poste

Abode Communities is seeking a Resident Services Coordinator to oversee community development activities and light case management at affordable housing developments in Los Angeles County. The role supports seniors, families, survivors of domestic violence, and others, coordinating with the SVP of Resident Services and program supervisor.

Responsibilities include working with partners, presenting information, planning events, adapting to change, and analyzing data to improve outcomes.

Qualifications

• Associate's degree or equivalent and a minimum of two years in social work, human services, case management, or related field.

Responsabilités

• Working with People: build relationships with residents and community partners.
• Presenting and Communicating Information: deliver clear information and public speaking.
• Planning and Organizing: plan activities and events, manage timelines.
• Adapting and Responding to Change: adjust to evolving community needs.
• Analyzing: assess data and identify patterns to improve services.

Connaissances

Verbal communication

Written communication

Public speaking

Bilingual English/Spanish

Relationship building

Team collaboration

Formation

Bachelor's degree

Associate's degree or equivalent

Outils

Excel

Microsoft Word

Email

Description du poste

Job Details

Job Location: Morgan Place - Los Angeles, CA 90043

Position Type: Full Time

Education Level: Bachelor's Degree (B.S./B.A.)

Salary Range: $21.00 - $26.00 Hourly

Travel Percentage: Up to 50%

Job Category: Non-Profit (Social Services)

Abode Communities is a regional non‑profit real estate development and property management firm. Abode Communities Property Management manages 80+ multifamily residential communities serving more than 10,500 low‑income people throughout California. With a 98% portfolio‑wide occupancy rate, the organization offers a full range of professional services to ensure our residential and other community development portfolios remain physically solvent and compliant with regulatory requirements.

Position Overview

The Resident Services Coordinator (RSC) reports to the SVP of Resident Services and/or the Resident Services Program Supervisor. The RSC coordinates and oversees community development activities under the Beyond Homes key initiatives—Adult Capacity Building, Housing Retention, Healthy Living, Green Living, Community Engagement—and light case management services to residents at affordable housing developments in Los Angeles County. The program serves seniors, TAY, families, survivors of domestic violence, formerly homeless individuals, and those with disabilities.

Key Functions and Responsibilities

• Working with People: Demonstrates an interest in and understanding of others, adapts to the team and builds team spirit, recognizes and rewards the contribution of others, listens, consults, communicates proactively, supports and cares for others, and develops and openly communicates self‑insight.
• Presenting and Communicating Information: Speaks clearly and fluently, expresses opinions, information, and key points of an argument, develops presentations and undertakes public speaking with skill and confidence, and quickly responds to audience reactions and feedback.
• Planning and Organizing: Sets clearly defined objectives, plans activities and projects in advance, manages time effectively, identifies and organizes resources needed to accomplish tasks, and monitors performance against deadlines and milestones.
• Adapting and Responding to Change: Adapts to changing circumstances, accepts new ideas and change initiatives, adapts interpersonal style to suit different people or situations, shows respect and sensitivity towards differences, deals with ambiguity, and makes positive use of opportunities presented.
• Analyzing: Analyzes numerical data, verbal data, and all other sources of information, identifies patterns and relationships, probes for further information or greater understanding of a problem, makes rational judgments, produces workable solutions, and demonstrates an understanding of how one issue may be part of a larger system.

Qualifications

• Associate's degree or equivalent, and a minimum of two (2) years of related experience in social work, human services, case management, or a related field.
• Strong ability to initiate and maintain effective, cooperative relationships with community‑based organizations, public and private organizations.
• Strong ability to organize and oversee meetings, activities, and events, and to network effectively in the community.
• Strong verbal and written communication skills.
• Bilingual fluency in English and Spanish is a plus.
• Exceptional public speaking abilities and facilitation skills.
• Availability to work some evenings and Saturdays.
• Intermediate computer skills with programs such as Excel, Microsoft Word, E‑mail, and the Internet.
• Ability to travel within Abode Communities’ service area.

Benefits

The Resident Services Coordinator is a full‑time, non‑exempt position with an hourly salary of $21.00 – $26.00, commensurate with experience. The position includes a comprehensive benefits package: 100% employer‑paid Medical, Dental, and Vision insurance; Long‑Term Disability Insurance (LTD); a 401(k) plan with employer match; and substantial holiday, vacation, and sick leave. Abode Communities offers a 9/80 alternative workweek schedule (9‑hour workday Monday–Thursday and every other Friday off) to promote work‑life balance.

Equal Employment Opportunity

Abode Communities is an equal opportunity employer. All applicant information will be kept confidential according to EEO guidelines. Abode Communities embraces diversity as a core value, fostering an inclusive culture that respects and values different experiences and perspectives. Applications from traditionally underrepresented communities are encouraged. Abode Communities is an equal opportunity employer and considers qualified candidates in accordance with state and federal laws, including those with criminal histories, in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.