Resident Services Coordinator: Lead Compassionate Care

The Springs Living, LLC; Eugene (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with company matching

Medical, dental, and vision insurance

Flexible spending account

Life insurance

Employee assistance program

Paid time off

Professional development assistance

Retirement plan

Job summary

The Springs at Greer Gardens in Eugene, OR is seeking a Full-Time Resident Services Coordinator to support our Assisted Living team. The RSC serves as a key connection point between residents, families, caregivers, and leadership, and must be organized, communicative, compassionate, and capable of leading in a fast-paced setting.

You will oversee care planning, coordinate changes in resident needs, monitor logs, train caregivers, and collaborate with our RN and Health Services Administrator.

Qualifications

• Previous experience as a Resident Care Coordinator, Resident Services Coordinator, or similar senior living leadership role.
• Hands-on experience in health services as a caregiver or CNA.
• Experience with medication administration is strongly preferred.
• Excellent communication and interpersonal skills.
• Strong organization and follow-through.
• Ability to stay focused and make sound decisions in a fast-paced environment.
• Strong computer skills.
• Excellent attendance and flexibility to work as needed.
• Ability to successfully complete a criminal background check and pre‑employment drug screen.
• At least 18 years of age.

Responsibilities

• Serving as a primary contact for residents and families regarding resident care
• Coordinating and communicating changes in resident needs and care
• Monitoring alert charting and communication logs
• Ensuring Health Services team members are informed and equipped to provide appropriate care
• Overseeing care planning and partnering with residents and families
• Training, coaching, and supporting caregivers and medication technicians
• Collaborating closely with our RN and Health Services Administrator
• Helping maintain high standards of care, communication, and service across Assisted Living
• Other duties as assigned

Skills

Excellent communication

Interpersonal skills

Strong organization

Decision making under pressure

Computer skills

Flexibility

Job description

The Springs at Greer Gardens in Eugene, OR is seeking a Full-Time Resident Services Coordinator to support our Assisted Living team. The RSC serves as a key connection point between residents, families, caregivers, and leadership, and must be organized, communicative, compassionate, and capable of leading in a fast-paced setting.

You will oversee care planning, coordinate changes in resident needs, monitor logs, train caregivers, and collaborate with our RN and Health Services Administrator.