Resident Services Coordinator: Build Vibrant Communities

mutualhousing; Sacramento (CA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision Kaiser plan &E

Employee Assistance Program

Paid time off & holidays

401K with company match up to 6%

Job summary

Mutual Housing California is seeking a Resident Service Coordinator to connect residents with housing stability, benefits, and community programs. You will coordinate services, support referrals, and work with property management to enhance resident well‑being.

This role emphasizes building relationships, leading community activities, and maintaining documentation. A commitment to affordable housing and equitable communities guides daily work as part of a mission-driven team.

Qualifications

• 1+ year experience in social services (property-based experience a plus).
• Cultural competency and experience working in diverse, low-income communities.
• Strong communication, judgment, and relationship-building skills.
• Basic Microsoft Office skills; CPR/First Aid & food safety certs (provided).
• Driver’s license required.
• Must pass criminal background screening, including education verification and DMV check.

Responsibilities

• Support residents with housing stability, public benefits, budgeting, and referrals
• Provide mediation, crisis support, and coordination with Property Management
• Build relationships with residents and host community-building activities
• Connect residents with local programs, services, and leadership opportunities
• Maintain accurate documentation, reporting, and service plans

Skills

Communication

Relationship-building

Cultural competency

Microsoft Office

Driver's license

Education

CPR/First Aid certification

Food safety certification

Tools

Microsoft Office

Job description

Mutual Housing California is seeking a Resident Service Coordinator to connect residents with housing stability, benefits, and community programs. You will coordinate services, support referrals, and work with property management to enhance resident well‑being.

This role emphasizes building relationships, leading community activities, and maintaining documentation. A commitment to affordable housing and equitable communities guides daily work as part of a mission-driven team.