Resident Services Coordinator: Build Equitable Communities

Mutual-Housing; Sacramento (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision, EAP Kaiser (P

Life, LT Disability & Critical Illness

Paid time off: 16 holidays + 2 floats

401K plan with 6% company match

Job summary

Mutual Housing California is hiring a Resident Service Coordinator to support residents with housing stability, benefits, budgeting, and referrals. You will mediate, provide crisis support, and coordinate with Property Management to strengthen community ties.

The role focuses on building relationships, hosting community activities, connecting residents to local programs, and maintaining service plans with attention to documentation and outcomes.

Qualifications

• 1+ year experience in social services (property-based experience a plus)
• Cultural competency and experience working in diverse, low-income communities
• Strong communication, judgment, and relationship-building skills
• Driver’s license required
• Must pass criminal background screening, including education verification and DMV check

Responsibilities

• Support residents with housing stability, public benefits, budgeting, and referrals
• Provide mediation, crisis support, and coordination with Property Management
• Build relationships with residents and host community-building activities
• Connect residents with local programs, services, and leadership opportunities
• Maintain accurate documentation, reporting, and service plans

Skills

Communication

Cultural competency

Relationship-building

Driver’s license

Tools

Microsoft Office

Job description

Mutual Housing California is hiring a Resident Service Coordinator to support residents with housing stability, benefits, budgeting, and referrals. You will mediate, provide crisis support, and coordinate with Property Management to strengthen community ties.

The role focuses on building relationships, hosting community activities, connecting residents to local programs, and maintaining service plans with attention to documentation and outcomes.