Resident Services Coordinator

Mutual-Housing; Sacramento (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision, EAP Kaiser (P

Life, LT Disability & Critical Illness

Paid time off: 16 holidays + 2 floats

401K plan with 6% company match

Job summary

Mutual Housing California is hiring a Resident Service Coordinator to support residents with housing stability, benefits, budgeting, and referrals. You will mediate, provide crisis support, and coordinate with Property Management to strengthen community ties.

The role focuses on building relationships, hosting community activities, connecting residents to local programs, and maintaining service plans with attention to documentation and outcomes.

Qualifications

• 1+ year experience in social services (property-based experience a plus)
• Cultural competency and experience working in diverse, low-income communities
• Strong communication, judgment, and relationship-building skills
• Driver’s license required
• Must pass criminal background screening, including education verification and DMV check

Responsibilities

• Support residents with housing stability, public benefits, budgeting, and referrals
• Provide mediation, crisis support, and coordination with Property Management
• Build relationships with residents and host community-building activities
• Connect residents with local programs, services, and leadership opportunities
• Maintain accurate documentation, reporting, and service plans

Skills

Communication

Cultural competency

Relationship-building

Driver’s license

Tools

Microsoft Office

Job description

Join Mutual Housing California’s Mission to Build Equitable Communities!

Are you passionate about affordable housing and empowering communities? Do you believe in creating vibrant, inclusive neighborhoods where everyone can thrive? Mutual Housing California is seeking dedicated professionals to join our innovative team and advance our mission of developing, managing, and supporting sustainable affordable housing where residents are partners in creating equitable communities.

Our team is our strength!

When you join Mutual Housing California you will be surrounded by affordable housing professionals who are an experienced force for revitalizing low-income communities by strengthening neighborhood assets and developing community leadership.

About Mutual Housing

At Mutual Housing California, we are driven by a powerful mission: to develop and manage sustainable affordable housing that strengthens neighborhood assets and empowers resident leaders. Founded with the vision of revitalizing low-income communities, we are a locally controlled nonprofit committed to addressing historic inequities by creating high-quality, affordable housing in safe, healthy neighborhoods. Our residents are at the heart of everything we do, partnering with us to build thriving, equitable communities.

We look forward to meeting you!

If you’re inspired to join a mission-driven team dedicated to affordable housing and community empowerment, we want to hear from you!

Together, let’s create sustainable, affordable housing where residents and communities thrive!

Our compensation and benefits show how much we value our team.

• Medical, Dental, Vision, & Employee Assistant Program: Kaiser plan fully covered for Employee and dependents
• Optional Life, Long Term Disability, Critical Illness, Identity Theft Protection and Accident Insurance
• Generous paid time off, including 16 paid holidays which includes the week between Christmas and New Years
• 2 Floating Holidays (16 hours)
• 401K Plan with company match up to 6%

Position:

Resident Service Coordinator

Location:

Mutual Housing - Sakura

Hours:

30+ Hours per week

Schedule:

Monday-Friday

Compensation:

$23.50 per hour

Job Summary:

Our Resident Services team connects Mutual Housing affordable housing residents with opportunity through a wide range of direct services and community building strategies. Resident Service Coordinators (RSCs) are responsible for providing a variety of services that promote these goals.

Responsibilities:

• Support residents with housing stability, public benefits, budgeting, and referrals
• Provide mediation, crisis support, and coordination with Property Management
• Build relationships with residents and host community-building activities
• Connect residents with local programs, services, and leadership opportunities
• Maintain accurate documentation, reporting, and service plans

Qualifications:

• 1+ year experience in social services (property-based experience a plus)
• Cultural competency and experience working in diverse, low-income communities
• Strong communication, judgment, and relationship-building skills
• Basic Microsoft Office skills; CPR/First Aid & food safety certs (provided)
• Driver’s license required
• Must pass criminal background screening, including education verification and DMV check

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.