Resident Services Coordinator - Avenida del Sol & Ruby Vista

Gorman & Company; Denver (CO); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

PTO 18 days

11.5 paid holidays

Medical insurance

Dental insurance

Vision insurance

Disability insurance

401(k) with company match

Parental leave

Lifestyle spending accounts

Pet insurance

Employee assistance program

Job summary

Gorman & Company seeks a Resident Services Coordinator for Avenida del Sol and Ruby Vista, affordable housing communities. You will build relationships, assess resident needs, and connect residents with services to support thriving communities.

You will develop programs, coordinate activities, and communicate through calendars and newsletters while working with property teams to promote stability and well-being. Bilingual English/Spanish is preferred; a valid driver’s license is required.

Qualifications

• Two years of experience in resident services, social services, or related field.
• Experience coordinating community programs, youth activities, or family-focused events.
• Bilingual English/Spanish preferred.
• Valid driver's license and reliable transportation.

Responsibilities

• Build relationships with residents and community partners to connect residents with resources.
• Identify resident and community needs through outreach and feedback to shape programs.
• Plan, coordinate, and facilitate resident programming and events.
• Assist residents with accessing services, benefits, and paperwork.
• Develop and maintain monthly calendars, newsletters, and communications.
• Collaborate with property management to promote housing stability and well-being.
• Maintain records of services and ensure compliance with regulations and confidentiality.

Skills

Relationship building

Communication

Bilingual English/Spanish

Organizational skills

Program development

Community outreach

Driver's license

Education

Bachelor's degree in social work or related field

Job description

Join our team as a Resident Services Coordinator at Avenida del Sol & Ruby Vista!

Are you passionate about building relationships, supporting families, and creating meaningful connections within a community? Gorman & Company is seeking a welcoming, community-minded Resident Services Coordinator to serve residents at Avenida del Sol, an 80-unit affordable housing community, and Ruby Vista, a 98-unit affordable housing community. In this role, you'll help residents access valuable resources, develop engaging programs, and create opportunities for individuals and families to thrive!

What You’ll Do

• Build meaningful relationships with residents, community organizations, nonprofit agencies, and local service providers to connect residents with valuable resources and support.
• Identify resident and community needs through conversations, surveys, meetings, and other outreach efforts, using that feedback to develop relevant programs and services.
• Plan, coordinate, and facilitate engaging resident programming, including educational opportunities, youth activities, skill-building workshops, family events, and community-building initiatives.
• Connect residents with community resources and assist with accessing services, completing applications, navigating available benefits, and advocating for their needs.
• Develop and maintain monthly programming calendars, newsletters, flyers, and other communications to keep residents informed and engaged.
• Partner with property management teams to address resident concerns, promote housing stability, and support the overall well-being of the community.
• Maintain accurate records of resident services and programming activities while ensuring compliance with applicable regulatory agreements, Fair Housing requirements, and confidentiality standards.

What You’ll Bring

• At least two years of experience in resident services, social services, social work, nonprofit organizations, community outreach, behavioral health, or a related field.
• Experience developing and coordinating community programming, with youth programming or family-focused activities strongly preferred.
• A welcoming, approachable, and resident-focused mindset with a genuine passion for helping individuals and families access resources and build connections.
• Strong communication, interpersonal, and relationship-building skills, with the ability to work effectively with residents from diverse backgrounds.
• Excellent organizational and time-management skills, with the ability to independently coordinate programs, manage competing priorities, and maintain accurate documentation.
• Bilingual English/Spanish communication skills strongly preferred.
• A bachelor's degree in social work, sociology, psychology, counseling, or a related field is preferred. Must have reliable transportation and a valid driver's license.
• Schedule: Monday–Friday, 11:00 AM–7:00 PM, with occasional evening or weekend flexibility as needed.

Why Work With Us at Gorman

• Competitive annual salary of $60,000–$65,000.
• 18 days of PTO and 11.5 paid holidays to support work-life balance.
• Comprehensive medical, dental, vision, and disability insurance options.
• 401(k) retirement plan with a 6% company match.
• Paid parental leave, lifestyle spending accounts, pet insurance, and employee assistance program.
• Opportunities to make a meaningful difference in affordable housing communities while growing your career with a mission-driven organization.

Schedule

Monday–Friday, 11:00 AM–7:00 PM, with occasional evening or weekend flexibility as needed.

We are an equal opportunity employer.

Application Deadline: Ongoing until Filled