Resident Services Coordinator

The Doe Fund The Doe Fund Inc.; Northern, New York (KY, NY); Hybrid; USD 51,000 - 63,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Retirement plan

Paid time off

Gym membership discount

Job summary

The Doe Fund is seeking a Tenant Services Coordinator for its Creston Residence in the Kingsbridge area of the Bronx. This full-time role provides supportive case management and counseling to residents transitioning from shelter, within a permanent housing development.

The ideal candidate will hold a Bachelor's in Social Work, Psychology, or a related field, with strong clinical and administrative skills, familiarity with benefits in NYC, and a commitment to empowering residents toward

Qualifications

• Bachelor’s Degree in Social Work, Psychology or related field.
• Knowledge of substance abuse, mental illness, and homelessness.
• Excellent clinical and case management skills; knowledge of benefits in NYC Metro area.
• Lived experience is a plus.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Word, Excel, and PowerPoint; basic email/internet skills.

Responsibilities

• Maintain a caseload and provide supportive services and referrals.
• Provide counseling and crisis intervention as needed.
• Assist residents in accessing and maintaining benefits.
• Coordinate with Property Management on maintenance issues.
• Monitor rent payments and budgeting.
• Develop resident-centered support plans to promote independence.
• Facilitate support groups and recreational activities.
• Liaise with hospitals, substance abuse programs, and mental health services.
• Attend ongoing training to enhance services.
• Complete reports as needed.
• Other duties as assigned.

Skills

Interpersonal skills

Communication skills

Case management

Education

Bachelor's Degree in Social Work, Psychology or related field

Tools

Microsoft Office

Job description

The Doe Fund is seeking a Tenant Services Coordinator for its Creston Residence in the Kingsbridge area of the Bronx. This full-time role provides supportive case management and counseling to residents transitioning from shelter, within a permanent housing development.

The ideal candidate will hold a Bachelor's in Social Work, Psychology, or a related field, with strong clinical and administrative skills, familiarity with benefits in NYC, and a commitment to empowering residents toward