Tenant Services Coordinator - Creston Residence

The Doe Fund The Doe Fund Inc.; Northern, New York (KY, NY); Hybrid; USD 51.000 - 63.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental coverage

Retirement plan

Paid time off

Gym membership discount

Zusammenfassung

The Doe Fund is seeking a Tenant Services Coordinator for its Creston Residence in the Kingsbridge area of the Bronx. This full-time role provides supportive case management and counseling to residents transitioning from shelter, within a permanent housing development.

The ideal candidate will hold a Bachelor's in Social Work, Psychology, or a related field, with strong clinical and administrative skills, familiarity with benefits in NYC, and a commitment to empowering residents toward

Qualifikationen

• Bachelor’s Degree in Social Work, Psychology or related field.
• Knowledge of substance abuse, mental illness, and homelessness.
• Excellent clinical and case management skills; knowledge of benefits in NYC Metro area.
• Lived experience is a plus.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Word, Excel, and PowerPoint; basic email/internet skills.

Aufgaben

• Maintain a caseload and provide supportive services and referrals.
• Provide counseling and crisis intervention as needed.
• Assist residents in accessing and maintaining benefits.
• Coordinate with Property Management on maintenance issues.
• Monitor rent payments and budgeting.
• Develop resident-centered support plans to promote independence.
• Facilitate support groups and recreational activities.
• Liaise with hospitals, substance abuse programs, and mental health services.
• Attend ongoing training to enhance services.
• Complete reports as needed.
• Other duties as assigned.

Kenntnisse

Interpersonal skills

Communication skills

Case management

Ausbildung

Bachelor's Degree in Social Work, Psychology or related field

Tools

Microsoft Office

Jobbeschreibung

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Tenant Services Coordinator - Creston Residence

Full Time Bronx, NY, US

30+ days ago Requisition ID: 1187

Salary: $57,000.00 Annually

Let’s Connect!

Are you readytoembarkon a newcareerendeavor?

Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and recidivism. Our flagship Ready, Willing & Able (RWA) program provides paid transitional work experience, transitional housing, advanced occupational training, and comprehensive supportive services to individuals experiencing homelessness. The Doe Fund is also one of New York City’s largest nonprofit developers of permanent affordable and supportive housing, with more than 1,900 units in operation or pre-development. The Doe Fund has an annual operating budget of $80 million and a full-time staff of nearly 500, a significant portion of whom are graduates of our programs.

We are seeking a Tenant Services Coordinator for The Doe Fund's newest permanent housing development for employed adults transitioning out of the shelter. The property is located in the Kingsbridge section of the Bronx and provides 63 units of permanent housing and onsite social services for individuals referred by HRA and DHS. The residence is designed to provide care and support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being.

The Tenant Services Coordinator is responsible for providing supportive case management services and counseling to the residents. The successful candidate will have clinical skills and experience working with individuals experiencing homelessness.

We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal and vacation time, paid holidays, discounted gym memberships, and more.

Key Responsibilities:

• Maintain a caseload and provide supportive services to these individuals including advocacy and referrals to community services as needed
• Provide counseling and crisis intervention as necessary
• Assist appropriate residents in accessing and maintaining benefits
• Maintain communication with the Property Management department and address any maintenance issues
• Monitor and assist residents with rent payments and budgeting
• Maintain resident records and complete a variety of charting documentation to assure compliance with HRA contract
• Develop and implement resident-centered support plans for each resident and assist them with achieving their goals geared toward independence
• Develop and facilitate support groups and recreational activities for the residents
• Maintain a liaison with community services including hospitals, substance abuse treatment programs, and mental health programs
• Attend ongoing training to enhance the services provided to the residents
• Assist with the completion of reports as needed
• Other duties as assigned

The Ideal Candidate:

• Bachelor’s Degree in Social Work, Psychology or related field
• The ideal candidate must have a working knowledge of substance abuse, mental illness, and homelessness
• Excellent clinical and case management skills including knowledge of benefits in the NYC Metro area
• Lived experience a plus
• Sensitivity to community issues and needs
• Outstanding interpersonal and communication skills, both oral and written
• Strong ethical standards, confidentiality, and personal integrity
• Computer proficiency (i.e., email, Microsoft Word, Excel, and PowerPoint)

Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues.

We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.