Resident Services Coordinator

The Springs Living; Lake Oswego (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free chiropractor visits in community

Career coaching

Leadership classes

Dementia care curriculum

Health insurance (medical, dental, and

Scholarship opportunities

Employee assistance program (EAP)

Job summary

The Springs Living in Lake Oswego seeks a dedicated Resident Services Coordinator to act as the main contact for residents, families, and staff, ensuring care needs are communicated and coordinated. The role partners with the community nurse to maintain accurate care records and to schedule medical appointments as needed.

Ideal candidates lead with compassion, manage logs and care plans, and assist with staff scheduling and team leadership in a warm senior living community.

Qualifications

• Strong leadership experience; able to guide staff and coordinate care.
• Excellent communication with residents, families, and team members.
• Attention to detail in care plans, schedules, and logs.
• Proficient with computers and basic software for scheduling and charting.
• Strong interpersonal and team-building abilities.
• Ability to pass criminal background and pre-employment drug screening.

Responsibilities

• Serve as primary contact for residents, families, and staff regarding care needs.
• Coordinate with the community nurse to ensure accurate care for residents.
• Monitor alert charts and communication logs; inform Health Services staff of changes in care.
• Schedule physician and health-related appointments for residents.
• Oversee service planning and assist with employee scheduling and team leadership.

Skills

Leadership

Communication

Attention to detail

Computer skills

Interpersonal skills

Team-building

Tools

Microsoft Office

Job description

Description

Company Description

Welcome to the next generation in Senior Living, The Springs Living.
Our purpose at The Springs is to change the way people think, feel and experience senior housing. We've taken the time and care, to create handcrafted communities for seniors and their families. All of our communities offer warm and inviting environments that enhance peoples' lives, and offer quality services and genuine solutions for seniors.

The Springs at Lake Oswego is looking for a Resident Services Coordinator to join our team!

Job Description

The RSC functions as the main point of contact for residents, families, and staff in regards to their care needs. The RSC must be an excellent communicator as they need to ensure all parties are appropriately informed. In this position you will work closely with the community nurse to ensure the accuracy of care for our treasured residents. Our ideal candidate will serve as the primary contact for residents and their families. As the Resident Services Coordinator you are responsible for monitoring alert charting and communication logs, assuring Health Services employees are properly informed of changes in care, scheduling of appointments with physicians, and other health-related appointments for those we serve.
Other responsibilities include oversight of service planning, assistance with employee scheduling, and team leadership. This position also includes assisting with the staff schedule.

Job Type: Full-Time

Schedule: Tuesday through Saturday

Qualifications

• A strong leader
• Attention to detail
• Strong computer skills
• Excellent interpersonal and team-building skills
• Ability to pass criminal background and pre-employment drug test
• Sincere appreciation for elders and observable respect for caregivers, med techs and the important work they do.

Experience

• Leadership: 1 year (Required)
• Senior care: 2 years (Preferred)
• Prior experience working in residential care, preferably as a caregiver or medication technician

The Springs Living, LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

**Perks for working at The Springs Living:***

• FREE chiropractor visits in the community
• Career coaching
• Leadership Classes
• State Approved Dementia Care Curriculum
• Medical, dental, vision, and life insurance
• Scholarship Opportunities
• Supportive environment with opportunities to grow
• New Directions Employee Assistance Program (EAP)

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to commute/relocate:

• Lake Oswego, OR 97035: Reliably commute or planning to relocate before starting work (Required)

Location: The Springs at Lake Oswego, 3900 Kruse Way Pl 97035

Work Location: In person

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.