Resident Services Coordinator

LyvWell Apartments; Everton (AR); Presencial; USD 26.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full benefits package

Generous paid time off

401(k) with company match

Growth and advancement opportunities

Lucrative referral bonus program

On-site rental discount

Descripción de la vacante

LyvWell Apartments in Everton, AR seeks a friendly, detail‑oriented Leasing/Office Assistant to coordinate daily office activities and serve as the first point of contact for residents. You will handle inquiries, process service requests, assist with leasing and renewals, and support leasing policies and compliance.

Strong customer service and organizational skills are essential for success in this on‑site role.

Formación

• High school diploma or GED required.
• Preferred: degree in General Studies.
• 1–2 years of customer service and resident retention experience required.

Responsabilidades

• Coordinate general office activities for the apartment community.
• Serve as first contact for residents and address questions or concerns.
• Process service requests and coordinate with contractors.
• Maintain knowledge of leasing policies and procedures.
• Handle administrative tasks: calls, mail, scheduling, and records.

Conocimientos

Customer service

Resident relations

Communication skills

Office administration

Scheduling and calendar management

Educación

High School Diploma or GED

Degree in General Studies (preferred)

Herramientas

Microsoft Office

Descripción del empleo

Location

Everton - 99 Provost Street

Business

We believe home is more than a place to live. It’s where life happens; connections are made, and communities grow. That’s why we’re committed to creating welcoming places where our residents feel at home, and our people have the opportunity to make a meaningful impact.

Job Description

Overview:

• Coordinates general business office activities of an apartment community. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees. First point of contact with resident and provides high level of customer service. Plans, implements and promotes social and recreational programs for property residents.
• First point of contact with residents. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees.
• Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately
• Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures
• Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures to ensure compliance while performing tasks
• Receives, logs and distributes packages to residents and obtains signature for package delivery
• Performs administrative functions including but not limited to answering and screening telephone calls, typing and proofreading materials, preparing routine correspondence, scheduling appointments, screening and distributing incoming mail, maintaining files and records, schedule meeting rooms and insuring deposits are paid and contracts are signed.

Requirements:

• This position requires a(n) High school diploma / GED
• Additional degree(s) that are preferred for this position include: Degree in General Studies
• 1 - 2 years of customer service and resident retention experience required

Compensation

Commensurate with Experience

$18.55 - 25.97 hourly

Great Incentives!

We care about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:

• Full benefits package
• Generous paid time off
• 401(k) with company match
• Growth and advancement opportunities
• Lucrative referral bonus program
• Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to liveatone of our beautiful properties (especially at a discounted rate)?!

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.