Resident Services Coordin

Envolve LLC; Broken Arrow (OK); On-site; USD 38,000 - 46,000; Full time

Job summary

Envolve LLC is seeking a resident services coordinator to manage intake, educate residents on available services, and refer them to appropriate community resources. You will assist with employment initiatives, job information, and resume support while collaborating with local agencies to sponsor wellness and educational events.

Responsibilities include maintaining a resource directory, aiding economic development, and supporting administrative tasks to ensure smooth operations for residents and

Responsibilities

• Provides general service management including intake, education on services, and referrals to community providers.
• Work with project-based residents to find employment, job training and economic development opportunities.
• Search and inform residents of job fairs, job openings, and resume development.
• Coordinate educational opportunities for residents regarding health care, agency support, life skills, safety, and credit.
• Partner with local agencies to sponsor wellness and educational events for residents.
• Develop a Resource Directory of service providers for residents.
• Assist residents with economic development and opening bank accounts.
• Work with non-profits to provide services and activities for residents.
• Serve as liaison to community agencies and inform residents about available services and how to apply.
• Assist office staff with administrative duties including filing, answering phones and data entry.
• Greet and assist prospective residents.
• Help create and maintain company direction to develop loyalty and unity among Envolve Management Company personnel.
• Maintain accurate recording of resident requests.
• Assist residents in inspection of their new apartment home.
• Assist Manager in renewal and retention programs.

Job description

• Provides general service management which includes intake, education (services available and application procedures) and referral of residents to service providers in the general community. These social services may include meals-on-wheels; transportation, home health aides, homemakers, financial assistance, counseling, preventative health screening, and other needed services.
• Work with project-based residents to find employment, job training and economic development opportunities.
• Search and inform residents of job fairs, search job openings, seek out job advancement information and opportunities for residents and assist them with the development of resumes.
• Coordinate educational opportunities for residents regarding health care, agency support, life skills, safety, credit, etc.
• Partner with local agencies to sponsor wellness and educational events based on findings in daily research that will benefit the residents. Maintain a good working relationship with area agencies to assure their assistance.
• Develops a Resource Directory of state and/or local service providers that residents can contact for assistance (e.g. services to families, children, individuals who are elderly, persons with disabilities, emergency assistance). In many cases, state and local governments can also provide a listing of the non-profit agencies with which they contract for services.
• Assist residents with economic development as well as opening ad establishing bank accounts.
• Work with non-profit organizations to provide services and activities for residents.
• Serves as a liaison to community agencies, networks with community providers and seeks out new services available to residents. Inform residents about available services and benefits and how to apply for them.
• Assist office staff with administrative duties including, but not limited to filing, answering phones and data entry.
• Greet and assist all prospective residents.
• Help create and maintain at all times a company direction designed to develop loyalty, team spirit and unity of all Envolve Management Company personnel.
• Maintain accurate receiving and recording of any resident requests.
• Assist residents in inspection of their new apartment home.
• Assist Manager in implementation of resident renewal and retention programs.