Resident Services Coordin

Envolve; Nashville (TN); On-site; USD 15,000 - 20,000; Part time

Job summary

LEDIC Realty Management / Envolve is looking for a part-time Resident Services Coordinator in Nashville, TN. The role involves assisting residents with service referrals, job training opportunities, and educational resources. With a focus on social service delivery, the ideal candidate should have experience working with elderly and family populations.

If you're self-motivated and dedicated to helping others, consider joining our supportive team dedicated to improving the community and making it a great place to live.

Qualifications

• Experience with elderly and family populations preferred.
• Strong interpersonal skills to liaise with various agencies.
• Ability to maintain accurate records and assist residents effectively.

Responsibilities

• Provide general service management and referral of residents.
• Coordinate educational opportunities regarding health care and life skills.
• Assist residents with job training and economic development opportunities.
• Develop resource directories and partnerships with local agencies.

Skills

Social service delivery

Communication

Organizational skills

Problem-solving

Education

2-3 years experience in social service delivery

Job description

Envolve Community Management owns and professionally manages apartment communities located in select markets throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team are recruiting friendly self‑motivated individuals with positive attitudes and a drive to succeed, to join our growing company.

We are currently searching for a part time Resident Services Coordinator to work at Nashville Christian Towers in Nashville, TN.

Essential Duties and Responsibilities:

• Provides general service management which includes intake, education (services available and application procedures) and referral of residents to service providers in the general community. These social services may include meals‑on‑wheels; transportation, home health aides, homemakers, financial assistance, counseling, preventative health screening, and other needed services.
• Work with project‑based residents to find employment, job training and economic development opportunities.
• Search and inform residents of job fairs, job openings, seek out job advancement information and opportunities for residents and assist them with the development of resumes.
• Coordinate educational opportunities for residents regarding health care, agency support, life skills, safety, credit, etc.
• Partner with local agencies to sponsor wellness and educational events based on findings in daily research that will benefit the residents. Maintain a good working relationship with area agencies to assure their assistance.
• Develop a Resource Directory of state and/or local service providers that residents can contact for assistance (services to families, children, individuals who are elderly, persons with disabilities, emergency assistance). In many cases, state and local governments can also provide a listing of the non‑profit agencies with which they contract for services.
• Assist residents with economic development as well as opening or establishing bank accounts.
• Work with non‑profit organizations to provide services and activities for residents.
• Serve as a liaison to community agencies, network with community providers and seek out new services available to residents. Inform residents about available services and benefits and how to apply for them.
• Assist office staff with administrative duties including filing, answering phones and data entry.
• Greet and assist all prospective residents.
• Help create and maintain at all times a company direction designed to develop loyalty, team spirit and unity of all Envolve personnel.
• Maintain accurate receiving and recording of any resident requests.
• Assist residents in inspection of their new apartment home.
• Assist Manager in implementation of resident renewal and retention programs.
• Any other job duties as assigned.

Qualifications

• 2‑3 years of experience in social service delivery with elderly and/or family populations. (Preferred)

EEO: M/F/V/D

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.