Resident Services Navigator & Community Resource Advocate

LEDIC Realty Management / Envolve; Ypsilanti (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

LEDIC Realty Management / Envolve is seeking a dedicated individual for service management to assist residents with various resources. Responsibilities include helping residents develop resumes, find job opportunities, and coordinating educational workshops. A Driver's License is required, along with 2-3 years of experience in social services, particularly with elderly or family populations.

This role involves engaging with local agencies and ensuring residents have access to essential services that promote economic development and community involvement. The position is critical for fostering a supportive living environment.

Qualifications

• 2-3 years experience in social service delivery with elderly and/or family populations.
• Driver's License is required.

Responsibilities

• Provide general service management including referrals to service providers.
• Assist residents in finding employment and job training.
• Coordinate educational opportunities on health care and life skills.
• Partner with local agencies for wellness and educational events.

Job description

• Provides general service management which includes intake, education (services available and application procedures) and referral of residents to service providers in the general community. These social services may include meals-on-wheels; transportation, home health aides, homemakers, financial assistance, counseling, preventative health screening, and other needed services.
• Work with project-based residents to find employment, job training and economic development opportunities.
• Search and inform residents of job fairs, search job openings, seek out job advancement information and opportunities for residents and assist them with the development of resumes.
• Coordinate educational opportunities for residents regarding health care, agency support, life skills, safety, credit, etc.
• Partner with local agencies to sponsor wellness and educational events based on findings in daily research that will benefit the residents. Maintain a good working relationship with area agencies to assure their assistance.
• Develops a Resource Directory of state and/or local service providers that residents can contact for assistance (e.g. services to families, children, individuals who are elderly, persons with disabilities, emergency assistance). In many cases, state and local governments can also provide a listing of the non-profit agencies with which they contract for services.
• Assist residents with economic development as well as opening ad establishing bank accounts.
• Work with non-profit organizations to provide services and activities for residents.
• Serves as a liaison to community agencies, networks with community providers and seeks out new services available to residents. Inform residents about available services and benefits and how to apply for them.
• Assist office staff with administrative duties including, but not limited to filing, answering phones and data entry.
• Greet and assist all prospective residents.
• Help create and maintain at all times a company direction designed to develop loyalty, team spirit and unity of all Envolve Management Company personnel.
• Maintain accurate receiving and recording of any resident requests.
• Assist residents in inspection of their new apartment home.
• Assist Manager in implementation of resident renewal and retention programs.
• Any other job duties as assigned.

EEO: M/F/D/V

Qualifications

Experience

Preferred

2-3 years:

2-3 years:

Experience in social service delivery with elderly and/or family populations.

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.