Resident Services Concierge - Front Desk & Safety

Great Lakes Mgmt Co; Roseville (MN); Presencial; USD 22 000 - 26 000; Tempo integral

Resumo da oferta

Great Lakes Management Company is seeking a friendly receptionist to provide courteous front-desk service for residents, staff, and visitors. You will manage phone inquiries, pass messages promptly, and assist with daily administrative tasks in a secure, confidential environment.

The role requires at least 1 year of receptionist experience, strong customer service and communication skills, and basic computer proficiency with Microsoft Office and Excel.

Qualificações

• 1 year receptionist experience with multiline phone system.
• High School Diploma or GED required.
• Strong customer service and communication skills.
• Ability to relate to aging population.
• Basic computer skills: Microsoft Office and Excel.

Responsabilidades

• Answer phones and greet residents, visitors and staff professionally.
• Monitor safety systems and assist during emergencies as needed.
• Ensure timely responses and route messages to appropriate staff.
• Maintain confidentiality and accuracy of information.
• Support administrative tasks: filing, typing, mailing, and updating databases.

Conhecimentos

Multiline phone system

Customer service

Communication skills

Problem solving

Aging population experience

Phone etiquette

Basic reading/writing/math

Formação académica

High School Diploma or GED

Ferramentas

Microsoft Office

Excel

Descrição da oferta de emprego

Great Lakes Management Company is seeking a friendly receptionist to provide courteous front-desk service for residents, staff, and visitors. You will manage phone inquiries, pass messages promptly, and assist with daily administrative tasks in a secure, confidential environment.

The role requires at least 1 year of receptionist experience, strong customer service and communication skills, and basic computer proficiency with Microsoft Office and Excel.