Concierge & Receptionist: Emergency & Admin Support

Great-Lakes-Management-Co.; Grand Rapids (MN); On-site; USD 22,000 - 26,000; Full time

Job summary

Great Lakes Management Company is seeking a receptionist to provide courteous, efficient reception for residents, staff and visitors in our Grand Rapids facility. You will serve as the central communication point during emergencies and perform essential administrative tasks as directed by supervision.

Candidates should have at least 1 year of receptionist experience with a multiline system, strong customer service and communication skills, and basic computer proficiency (Microsoft Office and

Qualifications

• Minimum 1 year receptionist experience with multiline phone system.
• Strong customer service and communication skills.
• Ability to relate to aging population.
• Proficiency in Microsoft Office and Excel.
• Reading, writing, spelling, basic math, and English proficiency.

Responsibilities

• Answer phones and greet residents, visitors, and staff professionally.
• Monitor safety systems and emergency response, keep security cameras monitored.
• Relay messages promptly to appropriate staff.
• Maintain confidentiality and sensitivity of information.
• Follow facility procedures and GLMC policies.

Skills

Customer service

Communication

Problem solving

Phone etiquette

English literacy

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Job description

Great Lakes Management Company is seeking a receptionist to provide courteous, efficient reception for residents, staff and visitors in our Grand Rapids facility. You will serve as the central communication point during emergencies and perform essential administrative tasks as directed by supervision.

Candidates should have at least 1 year of receptionist experience with a multiline system, strong customer service and communication skills, and basic computer proficiency (Microsoft Office and