Resident Services Concierge & Community Liaison

Garden Communities CA; Irvine (CA); On-site; USD 30,844 - 38,696; Full time

Job summary

A property management company in California seeks a Resident Services Coordinator to enhance resident satisfaction through exceptional customer service. This role involves planning resident events, assisting with inquiries, and coordinating operations among staff. Candidates should have at least one year of experience, strong communication skills, and proficiency in Microsoft Office. The position offers a pay range of $22.39-$28.09 per hour.

Qualifications

• Must be able to effectively communicate in a respectful, professional manner.
• Proficiency in English is required; Spanish proficiency is a plus.
• Ability to field multiple phone lines and work under pressure.

Responsibilities

• Respond to resident inquiries and coordinate service issues.
• Plan and execute resident functions and events.
• Provide backup support in leasing office operations.

Skills

Customer service

Microsoft Office Suite

Property Management software

Effective communication

Bilingual (English, Spanish)

Education

One year related experience or training

Tools

Yardi

Onsite

Job description

A property management company in California seeks a Resident Services Coordinator to enhance resident satisfaction through exceptional customer service. This role involves planning resident events, assisting with inquiries, and coordinating operations among staff. Candidates should have at least one year of experience, strong communication skills, and proficiency in Microsoft Office. The position offers a pay range of $22.39-$28.09 per hour.