Resident Services & Leasing Concierge

Commons at Haynes Farm; Carlsbad (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Paid Holidays

Parental leave

Job summary

Bridge Property Management is seeking a Resident Service Coordinator for their Careful, community-focused team in California. The role supports the office, coordinates resident requests, and works with maintenance to resolve issues while assisting with leasing procedures and tours.

Strong customer service and communication are essential. The position requires a high school diploma and at least six months in a service or customer-facing role, with proficiency in Microsoft Office and property

Qualifications

• High school diploma or equivalent.
• 6 months of service industry or customer-facing experience.
• Excellent customer service skills.
• Ability to communicate effectively and develop relationships quickly.
• Operate office technology including phones, scanners, copiers, and printers.
• Basic computer and data-entry skills.
• Demonstrate strong work ethic with the ability to adapt to change.
• Understand and carry out oral and written instructions.

Responsibilities

• Perform office administrative functions.
• Coordinate resident requests and follow up to ensure timely resolution.
• Work with the maintenance team to resolve service requests.
• Input information into computer systems accurately and in a timely manner.
• Arrange and plan various resident events and community classes.
• Assist in planning and executing resident engagement functions.
• Assist with Leasing Procedures.
• Assist with Prospect Tours.
• Follow Bridge policies and procedures and comply with Fair Housing, state, and federal laws.
• Follow all safety procedures and notify supervisor of any safety hazards.
• Complete special projects and other responsibilities as assigned.

Skills

Customer service

Communication skills

Relationship building

Office technology

Data entry

Adaptability

Instruction following

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Property management software

Email/calendar systems

Data entry software

Job description

Bridge Property Management is seeking a Resident Service Coordinator for their Careful, community-focused team in California. The role supports the office, coordinates resident requests, and works with maintenance to resolve issues while assisting with leasing procedures and tours.

Strong customer service and communication are essential. The position requires a high school diploma and at least six months in a service or customer-facing role, with proficiency in Microsoft Office and property