Resident Services Concierge

Independence Village; Green Bay (AL); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision care

401(k)

Income protection

Work-life benefits

Job summary

Independence Village at StoryPoint Howard is seeking a Receptionist to provide efficient and courteous service to residents and the public. You will manage front desk tasks, answer calls, greet guests, and assist with mail and deliveries while supporting the Leasing Team.

A professional demeanor and strong Microsoft Office skills are valued, with opportunities for growth within the company. This on-site role offers comprehensive benefits and team-oriented work environment.

Qualifications

• High School diploma or equivalent combination of education and experience.
• Knowledge of Microsoft Office applications.

Responsibilities

• Answer all telephone calls and properly transfer calls to the appropriate department.
• Daily resident check in.
• Answering routine telephone inquiries.
• Greet all residents and guests in a courteous and professional manner.
• Provide 1440 experience to our senior residents!
• Distribute applications to prospective employees.
• Refer all prospective residents and families to the Leasing Team.
• Sort and deliver all mail, internal messages and packages to residents and staff.
• Knowledge of resident apartments, in-house facilities and local information.
• Reserve the private dining area for residents and guests.
• Collect work orders and information for the maintenance director.
• Know emergency call system and emergency procedure (fire, medical, and police).
• Perform all accountabilities in a timely and efficient manner following company policies and procedure.
• Work independently in a professional atmosphere.
• Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken.
• Assist with accounting duties as assigned by Property Administrator.
• Dress in a professional manner and wear name tag.
• As a receptionist, always maintain a positive attitude which supports team performance and productivity.

Education

High School diploma

Tools

Microsoft Office

Job description

Independence Village at StoryPoint Howard is seeking a Receptionist to provide efficient and courteous service to residents and the public. You will manage front desk tasks, answer calls, greet guests, and assist with mail and deliveries while supporting the Leasing Team.

A professional demeanor and strong Microsoft Office skills are valued, with opportunities for growth within the company. This on-site role offers comprehensive benefits and team-oriented work environment.