Resident Services & Community Operations Coordinator

Pratum Companies; Colorado; On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Prescription Drug Program

Paid Vacation & Holidays

Paid Personal/Sick Leave

Company Paid Life Insurance

Company Paid AD& D Insurance

Company Paid Short-Term

Company Paid Long-term Disability

Educational Assistance

Retirement Savings Plan with company 3

Company outings and events

Job summary

Pratum Companies in Pueblo, Colorado is hiring an Assistant Community Manager to support the daily operations of Pueblo Village, an affordable housing community.

This on-site role emphasizes resident service, processing applications and leases, rent collection, and coordinating with maintenance to ensure timely work orders and compliance.

A strong candidate will bring organization, communication, and customer-service skills to help achieve occupancy goals and high resident satisfaction.

Qualifications

• Previous property management experience preferred.
• Affordable Housing experience (LIHTC, HUD, Section 8, or other affordable programs) is a plus.
• Strong organizational and communication skills.
• Excellent customer service and problem-solving abilities.
• Experience with Yardi or similar property management software is preferred.
• Ability to multitask while maintaining attention to detail.

Responsibilities

• Assisting with the daily operations of the community.
• Providing outstanding customer service to current and prospective residents.
• Processing applications, leases, and resident files.
• Assisting with rent collection and delinquency follow-up.
• Maintaining accurate resident records and ensuring program compliance.
• Coordinating with maintenance staff to ensure timely completion of work orders.
• Supporting occupancy goals and resident retention efforts.
• Performing other administrative and operational duties as assigned.

Skills

Communication skills

Organization

Customer service

Problem solving

Yardi experience

Multitasking

Education

LIHTC/HUD experience

Tools

Yardi or similar PM software

Job description

Pratum Companies in Pueblo, Colorado is hiring an Assistant Community Manager to support the daily operations of Pueblo Village, an affordable housing community.

This on-site role emphasizes resident service, processing applications and leases, rent collection, and coordinating with maintenance to ensure timely work orders and compliance.

A strong candidate will bring organization, communication, and customer-service skills to help achieve occupancy goals and high resident satisfaction.