Assistant Community Manager

Pratum Companies; Colorado Springs (CO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription Drug Program

Paid Vacation

Paid Holidays

Paid Personal Leave

Sick Leave

Life Insurance

AD&D Insurance

Short-Term Disability

Long-term Disability

Supplemental Life Insurance

Dependent Supplemental Life Insurance

Educational Assistance

Financial Planning

Retirement Plan

Job summary

Pratum Companies is hiring an Assistant Community Manager for Pueblo Village in Pueblo, Colorado. The role supports daily property operations, delivers customer service to residents, processes applications and leases, and helps with rent collection and file maintenance.

The position is non-exempt with starting pay at $23.00 per hour. Benefits include medical, dental, vision, paid time off, life insurance, retirement plan matching, and a range of voluntary programs; prior affordable housing and

Qualifications

• Experience with LIHTC, HUD, Section 8 or other affordable housing programs is a plus.
• Strong organizational and communication skills are required.
• Experience with Yardi or similar property management software is preferred.

Responsibilities

• Assist with daily operations of the community.
• Provide outstanding customer service to residents.
• Process applications, leases, and resident files.
• Assist with rent collection and delinquency follow-up.
• Maintain accurate resident records and ensure program compliance.
• Coordinate with maintenance staff to ensure timely completion of work orders.
• Support occupancy goals and resident retention efforts.
• Perform other administrative and operational duties as needed.

Skills

LIHTC/HUD experience

Property management

Yardi software

Customer service

Organization

Communication

Multitasking

Tools

Yardi

Job description

Assistant Community Manager

We're Hiring! Assistant Community Manager

Pueblo Village | Pueblo, Colorado

Starting Pay: $23.00 per hour

Do you thrive in a fast-paced environment where no two days are ever the same? Are you organized, customer-focused, and ready to make a difference in the lives of residents? If so, we want to meet you! Pueblo Village is looking for an energetic, detail-oriented Assistant Community Manager to join our team. This position plays a vital role in supporting the daily operations of our affordable housing community while delivering exceptional customer service to our residents.

Responsibilities include:

• Assisting with the daily operations of the community


• Providing outstanding customer service to current and prospective residents


• Processing applications, leases, and resident files


• Assisting with rent collection and delinquency follow-up


• Maintaining accurate resident records and ensuring program compliance


• Coordinating with maintenance staff to ensure timely completion of work orders


• Supporting occupancy goals and resident retention efforts


• Performing other administrative and operational duties as assigned

Qualifications:

• Previous property management experience preferred


• Affordable Housing experience (LIHTC, HUD, Section 8, or other affordable programs) is a plus


• Strong organizational and communication skills


• Excellent customer service and problem-solving abilities


• Experience with Yardi or similar property management software is preferred


• Ability to multitask while maintaining attention to detail

Attendance/Travel Requirements

The position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. The position requires the ability to serve on‑call, as scheduled or as necessary. Travel may be required at times to attend various owner gatherings either in the general vicinity of the associates home property, or in another state. You must also be able to attend certain resident events that are held after hours.

Physical Demands

Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance.

Learning & Development

Maintain a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed.

BENEFITS including:

• Medical, Dental & Vision


• Prescription Drug Program


• Paid Vacation & Holiday


• Paid Personal/ Sick Leave


• Company Paid Life Insurance


• Company Paid AD& D Insurance


• Company Paid Short- Term


• Company Paid Long-term Disability


• Supplemental Life Insurance


• Dependent Supplemental Life Insurance


• Educational Assistance


• Financial Planning


• Retirement Savings Plan with company matching


• Company outings and events

This role is non-exempt and has an anticipated pay rate of $23 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. Full-time positions (30+ hours/week) are eligible for 2 weeks’ paid vacation, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website. To learn more about our company and our benefits, go to: https://pratumco.com/careers/

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.