Resident Services & Community Liaison

Beacon-Communities-LLC; New Haven (CT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health & Wellness Benefits

Paid time off / holidays

Retirement plan (401k)

Life insurance

Employee assistance program (EAP)

Job summary

Beacon Communities LLC is seeking a Resident Service Coordinator in New Haven, CT. The role focuses on developing and coordinating support for residents, building partnerships, and promoting housing stability through on-site programs and community resources.

The RSC will work with property teams and local partners, manage outreach, assessments, and communications, and track outcomes to improve resident wellbeing and community engagement.

Qualifications

• Bachelor’s degree in social work, human services, public health, or community development; 3–5 years of equivalent experience in housing/ multi-family housing or related social services.
• Experience working with older adults, families, youth, and people with disabilities.
• Ability to communicate across cultures and build partnerships with residents, staff, volunteers and community partners.
• Proficiency in data collection and reporting to measure program outcomes.

Responsibilities

• Develop and coordinate services to support resident success and housing stability.
• Refer residents to community resources and coordinate on-site programs with management.
• Lead outreach, assessments, newsletters, calendars, calls and door-to-door engagement.
• Document services and outcomes using Beacon data systems; monitor budgets.
• Collaborate with property management to address lease issues and plan programs.

Skills

Resident services

Community engagement

Relationship building

Program coordination

Data collection/analysis

Bilingual (English + another language)

Education

Bachelor’s degree in social work or related field

Tools

Yardi

FamilyMetrics

Property management databases

Job description

Beacon Communities LLC is seeking a Resident Service Coordinator in New Haven, CT. The role focuses on developing and coordinating support for residents, building partnerships, and promoting housing stability through on-site programs and community resources.

The RSC will work with property teams and local partners, manage outreach, assessments, and communications, and track outcomes to improve resident wellbeing and community engagement.