Resident Services & Community Experience Specialist

WinnCompanies; Northern (KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

WinnCompanies is seeking a Resident Services Coordinator for Soaring Heights Communities at Holloman Air Force Base, NM. You will coordinate resident requests with the property management team and assist with move ins/outs, inquiries, and standards enforcement.

The role emphasizes customer service, curb appeal, community events, and administrative support at the community center, with a focus on resident relations and timely responses.

Qualifications

• High school diploma or GED is required.
• Less than 1 year of relevant work experience preferred.
• Proficiency with MS Office and web-based applications.

Responsibilities

• Coordinate requests from military families with management.
• Assist move ins/outs, inquiries, and community standards enforcement.
• Maintain curb appeal and coordinate resident events.
• Provide high standard of customer service to residents.
• Support inspections, new resident paperwork, and showings.
• Develop and maintain resident relations and CRM requirements.

Skills

Customer service

Organizational skills

Administrative tasks

Multi-tasking

MS Office

Education

High school diploma or GED

Associate's degree (preferred)

Tools

Yardi

RealPage

Job description

WinnCompanies is seeking a Resident Services Coordinator for Soaring Heights Communities at Holloman Air Force Base, NM. You will coordinate resident requests with the property management team and assist with move ins/outs, inquiries, and standards enforcement.

The role emphasizes customer service, curb appeal, community events, and administrative support at the community center, with a focus on resident relations and timely responses.