Resident Services & Community Experience Coordinator

Morgan Properties; Georgetown (KY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Rent discount

Monthly renewal commissions

Morgan Essentials $300 quarterly

Employee referral program up to $750

Medical, dental, vision, life/AD&D, &·

401(k) with company match

Generous PTO (10 holidays + sick leave

Job summary

Morgan Properties is seeking a Resident Service Coordinator to manage resident interactions, support property management tasks, and help ensure resident satisfaction. You will plan events, conduct property inspections, maintain resident files, and facilitate clear communication between residents and leadership at our community.

The role emphasizes strong customer service, relationship-building with residents and colleagues, and proficiency with software applications and reporting tools.

Qualifications

• 3–5 years of related experience or training.
• Sales and/or customer service training.
• Proficiency with software applications, smartphones, and reporting/analysis tools.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to foster positive relationships with residents and colleagues.

Responsibilities

• Manage resident interactions and plan events.
• Assist with property inspections and resident files.
• Support communication between residents and leadership at the community.

Skills

Customer service experience

Communication skills

Interpersonal skills

Problem solving

Tools

Software proficiency

Reporting tools

Smartphone usage

Job description

Morgan Properties is seeking a Resident Service Coordinator to manage resident interactions, support property management tasks, and help ensure resident satisfaction. You will plan events, conduct property inspections, maintain resident files, and facilitate clear communication between residents and leadership at our community.

The role emphasizes strong customer service, relationship-building with residents and colleagues, and proficiency with software applications and reporting tools.