Office - Resident Service Coordinator

Morgan Properties; Georgetown (KY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Rent discount

Monthly renewal commissions

Morgan Essentials $300 quarterly

Employee referral program up to $750

Medical, dental, vision, life/AD&D, &·

401(k) with company match

Generous PTO (10 holidays + sick leave

Job summary

Morgan Properties is seeking a Resident Service Coordinator to manage resident interactions, support property management tasks, and help ensure resident satisfaction. You will plan events, conduct property inspections, maintain resident files, and facilitate clear communication between residents and leadership at our community.

The role emphasizes strong customer service, relationship-building with residents and colleagues, and proficiency with software applications and reporting tools.

Qualifications

• 3–5 years of related experience or training.
• Sales and/or customer service training.
• Proficiency with software applications, smartphones, and reporting/analysis tools.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to foster positive relationships with residents and colleagues.

Responsibilities

• Manage resident interactions and plan events.
• Assist with property inspections and resident files.
• Support communication between residents and leadership at the community.

Skills

Customer service experience

Communication skills

Interpersonal skills

Problem solving

Tools

Software proficiency

Reporting tools

Smartphone usage

Job description

Join Our Team as a Resident Service Coordinator!

As a Resident Service Coordinator, you'll be responsible for managing resident interactions, supporting property management tasks, and ensuring the overall satisfaction of residents. You will help plan events, conduct property inspections, manage resident files, and assist with communication between residents and leadership at our community.

Compensation and Incentives

• Excellent Base Pay : $21.00 - $23.00/hour


• 20% Rent Discount


• Property Staff Shared Renewal Commissions (paid monthly)


• $300 Morgan Essentials (paid quarterly)


• Employee Referral Program (Earn up to $750 per referral)


• Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability


• Retirement Plan: 401(k) with Company Match


• Generous Paid Time Off: Including 10 Holidays per year and sick leave

What We'll Expect from You:

• 3-5 years of related experience or training.


• Sales and/or customer service training


• Proficiency in software applications, smartphones, and reporting/analysis tools


• Excellent communication, interpersonal, and problem-solving skills


• Proficiency in software applications, smartphones, and reporting/analysis tools


• Strong ability to foster positive relationships with residents and colleagues, creating an open and supportive environment


• Skilled in understanding and addressing resident concerns with care and professionalism