Resident Services & Community Engagement Coordinator

Asset Living; Silsbee (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K with match

Bonuses

Paid sick days

Company holidays

Job summary

Asset Living is seeking a Resident Services Coordinator to oversee resident relations, activities, and outreach, working with the Community Manager to maintain a welcoming, well-run property. Regular onsite presence and coordination of programs with staff, residents, and housing agencies are required.

Candidates should have a High School Diploma (Bachelor’s preferred) or equivalent experience, basic computer skills, and knowledge of Fair Housing Laws and OSHA requirements.

Qualifications

• High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or equivalent combination of education and experience.
• Ability to understand and perform all onsite software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Responsibilities

• Resident Relations Management
• Regular/daily onsite attendance is required
• Develop and plan property-related services/programs in collaboration with staff, residents, and other housing agencies
• Coordinate Monthly newsletters and implement educational programming model for social events
• Oversee new and existing resident community outreach and community development
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
• Assist Community Manager in the use of consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
• Assist the Community Manager in ensuring the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Promote harmony and quality job performance of staff through support and effective leadership
• Ensure staff compliance and consistency with Company policies and procedures

Skills

Onsite software usage

Basic computer skills

Education

High School Diploma / Bachelor’s preferred

Job description

Asset Living is seeking a Resident Services Coordinator to oversee resident relations, activities, and outreach, working with the Community Manager to maintain a welcoming, well-run property. Regular onsite presence and coordination of programs with staff, residents, and housing agencies are required.

Candidates should have a High School Diploma (Bachelor’s preferred) or equivalent experience, basic computer skills, and knowledge of Fair Housing Laws and OSHA requirements.