Community & Resident Services Coordinator

Asset Living; Bentonville (AR); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with employer matching

Commission and performance bonuses

Paid sick days

Company holidays

Job summary

Asset Living is seeking a Resident Services Coordinator to oversee resident relations, activities, communication, and community outreach. The role works closely with the Community Manager to foster a thriving residential environment.

Qualifications include a High School Diploma or equivalent, onsite software skills, and knowledge of Fair Housing Laws and OSHA requirements. Expect regular onsite work and a comprehensive total rewards package including medical, 401K with employer matching, and

Qualifications

• High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or equivalent combination of education and experience.
• Ability to understand and perform all onsite software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Responsibilities

• Resident Relations Management
• Regular/daily onsite attendance is required
• Develop and plan property-related services/programs in collaboration with staff, residents, and other housing agencies.
• Coordinate Monthly newsletters and implement educational programming model for social events.
• Oversee new and existing resident community outreach and community development.
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
• Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
• Assist Community Manager in the use of consistent techniques & company directives to screen, hire, train, coach, and develop on‑site staff.
• Assist the Community Manager in ensuring the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
• Promote harmony and quality job performance of staff through support and effective leadership.
• Ensure staff compliance and consistency with Company policies and procedures.

Skills

Resident relations

Onsite attendance

Communication

Education

High School Diploma or Equivalent

Bachelor’s degree preferred or 2 years housing industry experience

Tools

Housing software

Job description

Asset Living is seeking a Resident Services Coordinator to oversee resident relations, activities, communication, and community outreach. The role works closely with the Community Manager to foster a thriving residential environment.

Qualifications include a High School Diploma or equivalent, onsite software skills, and knowledge of Fair Housing Laws and OSHA requirements. Expect regular onsite work and a comprehensive total rewards package including medical, 401K with employer matching, and