Resident Services & Centralized Operations Specialist

Landmark Properties Management, LLC; Orlando (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

Landmark Properties Management, LLC seeks an Operations Specialist for its Centralized Services Team. You will collaborate with onsite staff and corporate support to ensure outstanding resident service and compliance with policies.

Key duties include managing delinquency workflows, accounts payable, dashboard updates, and data entry while coordinating communications with residents. A HS diploma is required; a bachelor’s degree is preferred.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s degree strongly preferred.
• Experience in housing leasing is beneficial.

Responsibilities

• Provide exceptional customer service to residents and prospective residents.
• Support delinquency processes and 0-90 day post move-out collections.
• Process open accounts payable and manage resident dashboards.
• Enter data accurately and ensure adherence to policies and procedures.
• Coordinate with onsite teams and corporate support as needed.

Skills

Customer service

Communication

Analytical skills

Time management

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Entrata

Job description

Landmark Properties Management, LLC seeks an Operations Specialist for its Centralized Services Team. You will collaborate with onsite staff and corporate support to ensure outstanding resident service and compliance with policies.

Key duties include managing delinquency workflows, accounts payable, dashboard updates, and data entry while coordinating communications with residents. A HS diploma is required; a bachelor’s degree is preferred.